Remote Account management Jobs • Stakeholder Management

As a Strategic Account Manager at Tellius, you'll drive expansion and retention of enterprise and mid-market customers by helping them harness the transformative potential of AI-powered analytics. You'll leverage your consultative sales and stakeholder management expertise to grow revenue through cross-sell and upsell opportunities, while becoming a trusted advisor. This role will involve significant travel as needed to customer sites.

Take responsibility for retention and growth of existing accounts. Identify upsell and cross-sell opportunities within existing accounts while proactively owning renewals in cooperation with the Customer Success team. You will negotiate deals and contracts while participating in meetings with key stakeholders.

Lead a global organization focused on the technical enablement, resiliency, and operational excellence of Ping’s most strategic and complex customers; your mission is to ensure customers are successful in scaling, optimizing, and securing their environments through hands-on, technical partnership.

You will own and lead a book of strategic accounts, drive cross functional internal projects, identify and retain customers graduating through their fulfillment journey, manage internal and external stakeholders and contribute to new initiatives to achieve strong commercial outcomes for Shippo.Your experience in managing external partners or customers within the logistics software space will set you up for success.

We are looking for a dedicated, ambitious, and self-driven Director of Technical Account Management (TAM) to join our customer success team. In this role, you will work with leaders from engineering, product management, OT Watch & Intel to ensure there are no barriers to product adoption. You will use your extensive knowledge of security in industrial organizations to lead a diverse team of subject matter experts.