ClickUp is building the everything app for work, an AI-native workspace unifying tasks, docs, chat, and more. They are a pre-IPO company with $300M+ ARR and about 1,000 employees, operating as an AI-first organization where every team member leverages AI daily.
You shape the narrative that ClickUp is moving fast and building the most powerful AI platform, translating complex product capabilities into customer value.
You architect AI-powered marketing systems and run conversion experiments across the full funnel at 3-5x velocity.
You own lifecycle and in-app messaging end-to-end, from onboarding to win-back flows across email and product surfaces.
Lead, coach, and develop a team of Technical Account Management leaders supporting mid-market to enterprise accounts across AMER, building a high-accountability operating rhythm with clear goals and KPIs.
Use customer health signals, adoption data, and renewal timing to prioritize team efforts, intervene early, and drive consistent, high-quality customer engagement across onboarding, adoption, expansion, and renewal.
Partner with Sales, Professional Services, Product, and other cross-functional teams to deliver a seamless customer experience, act as the voice of the customer internally, and build AI-driven workflows to scale team impact.