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Role Overview:
- Own the full post-sales customer lifecycle for enterprise accounts.
- Combine relationship management with deep ClickUp platform knowledge.
Core Responsibilities:
- Lead end-to-end onboarding, implementation, and adoption planning.
- Simplify complex processes and drive AI-powered workflow automation.
- Monitor account health, identify risks, and drive expansion and renewals.
Qualifications & Skills:
- 5+ years in customer-facing SaaS roles with 2+ years on work management platforms.
- Hands-on experience building AI-powered workflows, agents, or automations.
- Strong project management and cross-functional collaboration skills.
What Sets You Apart:
- Experience implementing or selling against project management platforms.
- Built AI solutions that teams actually run on.
- Carried renewal or expansion numbers and tied technical value to commercial outcomes.
ClickUp
ClickUp is building an AI-native workspace that unifies tasks, docs, chat, calendar, and search. The company is AI-first, expects every team member to use AI daily, and evaluates AI fluency in its hiring process.