Principal Account Manager, Strategic Accounts

Netomi

Remote regions

Global

Benefits

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About the Role:

  • As a Principal Account Manager, you will drive long-term success and expansion within Netomi's most complex Strategic and Enterprise accounts.
  • You will be a strategic force multiplier, navigating siloed organizations and securing executive buy-in.
  • This role demands a relentless mentality and a focus on delivering transformative business value.

Key Responsibilities:

  • Own full commercial accountability for retention, renewals, and expansion for top-tier enterprise accounts.
  • Act as the principal on-the-ground navigator within large, complex customer organizations.
  • Translate complex AI capabilities into compelling business-value narratives for C-suite stakeholders.

Qualifications:

  • 7+ years of experience in a strategic, client-facing role in enterprise B2B SaaS or consulting.
  • Proven track record managing enterprise-scale programs and driving commercial outcomes.
  • Exceptional executive communication and influencing skills without direct authority.

What We Offer:

  • Opportunity to work with cutting-edge agentic AI technology.
  • Collaborative team environment with real-world challenges.
  • Remote work flexibility with travel to client sites as needed.

Netomi

Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, MGM, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

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