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About the Role:
- As a Principal Account Manager, you will drive long-term success and expansion within Netomi's most complex Strategic and Enterprise accounts.
- You will be a strategic force multiplier, navigating siloed organizations and securing executive buy-in.
- This role demands a relentless mentality and a focus on delivering transformative business value.
Key Responsibilities:
- Own full commercial accountability for retention, renewals, and expansion for top-tier enterprise accounts.
- Act as the principal on-the-ground navigator within large, complex customer organizations.
- Translate complex AI capabilities into compelling business-value narratives for C-suite stakeholders.
Qualifications:
- 7+ years of experience in a strategic, client-facing role in enterprise B2B SaaS or consulting.
- Proven track record managing enterprise-scale programs and driving commercial outcomes.
- Exceptional executive communication and influencing skills without direct authority.
What We Offer:
- Opportunity to work with cutting-edge agentic AI technology.
- Collaborative team environment with real-world challenges.
- Remote work flexibility with travel to client sites as needed.
Netomi
Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, MGM, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.