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About the role:
- As an Enterprise Client Success Manager, you own the success of our most strategic customers.
- You build executive partnerships and drive measurable business outcomes.
- You combine strategic thinking with operational excellence and use AI to surface insights.
What you'll do:
- Lead enterprise onboarding, adoption, and value realization strategies.
- Develop and execute strategic Success Plans aligned to customer objectives.
- Use AI-powered customer success platforms to monitor health and predict risk.
What you'll bring:
- 6+ years of Client Success or Strategic Account Management in SaaS.
- Strong executive presence and ability to influence C-level decision makers.
- AI fluency and experience using AI-enabled platforms for forecasting and analysis.
OfficeSpace Software
OfficeSpace Software provides the leading AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.