Sr. Director, Product Marketing - Cresta Agents
Benefits
Unlimited PTO
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About the Role:
- Define and drive the go-to-market strategy for Cresta’s AI Agent and Agentic Assist portfolio.
- Partner across Product, Sales, Customer Success, and Marketing to define and execute strategies.
- Serve as a strategic advisor to executive leadership on market dynamics.
Responsibilities:
- Own the development and continuous refinement of segmentation, positioning, and messaging.
- Introduce new AI Agent and Agentic Assist products and capabilities to the market.
- Conduct ongoing market research and competitive analysis.
Qualifications:
- 8–12+ years of product marketing experience, ideally in Enterprise SaaS or AI.
- Proven track record influencing executive stakeholders.
- Strong analytical skills and ability to translate data into strategic direction.
Cresta
Cresta aims to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. They combine AI and human intelligence to help contact centers discover customer insights and behavioral best practices; their customers include brands like Intuit, Cox Communications, Hilton, and Carmax.