Own the multi‑year Member Care staffing strategy across channels and roles.
Oversee the management of BPO relationships and ensure BPO partners are trained.
Lead, coach, and develop a high‑performing team of individual contributors and people-managers.
Included Health is a healthcare company that delivers virtual care and navigation. They are on a mission to raise the standard of healthcare for everyone and break down barriers to provide high-quality care for every person in every community.
Provide comprehensive regional facilities management support for veterinary hospitals, managing repairs, maintenance, construction warranty coordination, and landlord work oversight.
Execute and manage regional preventive maintenance programs to ensure optimal performance and reliability of equipment and facility systems.
Collaborate with cross-functional teams, manage vendors, and coordinate large-scale capital repair projects while maintaining hospital operations remotely.
Mars Veterinary Health is a global network of veterinary practices caring for millions of pets across thousands of clinics in over 20 countries. The organization is part of the Mars Petcare family, employs 75,000 Associates, and fosters a culture driven by the Five Principles of Quality, Efficiency, Responsibility, Mutuality, and Freedom.
Take end-to-end ownership of the order lifecycle from procurement through confirmed delivery with high accuracy.
Proactively coordinate across merchandising, finance, customer experience, and engineering teams to resolve bottlenecks and drive issues to resolution.
Maintain rigorous real-time documentation, adhere to strict SLAs, and manage vendor relationships to ensure timely delivery.
Editorialist is a luxury fashion and personal styling platform built for ultra-high-net-worth clients in the US market, managing the full order lifecycle from procurement to delivery. It is a small, high-performance remote team with distributed operations across multiple countries and time zones.
Review clinical protocols to identify vendor needs and translate requirements into qualifications for trial start-up.
Onboard vendors, provide clinical consultation for qualification, and act as an escalation point for performance or timeline issues.
Monitor vendor performance, track KPIs, negotiate contracts, and refine processes to optimize study activation and execution.
Care Access works to improve global health access by bringing research and clinical services directly to underserved communities through hundreds of locations and mobile clinics. This fast-paced, mission-driven organization collaborates with partners to reimagine how healthcare and clinical trials are delivered, fostering an inclusive culture where diverse backgrounds contribute to medical progress.
Develop and manage long-term supply plans, update MRP, reconcile inventory, and place/manage purchase orders to maintain optimal safety stock.
Oversee short-term planning by monitoring material availability, developing shortage trackers, and optimizing shipments to mitigate supply risks and control costs.
Support new launches and packaging transitions by partnering with Product Development and Procurement to manage milestone dates, artwork changes, and BOM updates.
Nutrafol is a wellness company that creates clinically tested products for hair growth and provides support for people on their hair journey. It is a growing company recommended by over 7,500 physicians and is known for its passion for innovation and empowering its team and customers.
Own and elevate the global travel and expense program, driving strategy and operational excellence.
Manage end-to-end T&E tools, vendor relationships, policy compliance, and lead process improvements and audits.
Execute strategic initiatives like the global Travel RFP and drive communication for T&E updates across the organization.
Zendesk builds customer experience software to simplify business complexity and create meaningful connections. It is a global company with a hybrid work model, fostering a collaborative and inclusive culture.
Lead strategic real estate management including global lease negotiations, renewals, and portfolio optimization with broker JLL.
Oversee facilities operations and vendor management, negotiating contracts for services like cleaning and security across all office locations.
Develop and implement facilities policies, ensure compliance with safety regulations, and manage budgets in partnership with FP&A for financial control.
Cohere trains and deploys frontier AI models for developers and enterprises building systems for content generation, semantic search, and agents. The company consists of a passionate team of researchers, engineers, and designers who value diverse perspectives and work collaboratively to build great products.
Triage incoming maintenance issues for single-family rental assets, assess severity, and escalate appropriately.
Source, schedule, and dispatch vendors, ensuring work is completed within company standards, service level agreements, and compliance requirements.
Serve as a liaison between residents, the internal Resident Services Team, and internal and external vendors to promote satisfaction and timely resolution.
Hazel Valley Homes redefines renting by making renters proud of where they live through individualized care and attention. It is a fast-growing, tight-knit, mission-driven team that values integrity, reliability, and local expertise, expanding beyond its St. Louis roots to bring its personalized approach to new markets.