Seeking a Senior Manager of Business Process Improvement & Operations to own and optimize our service delivery operations and vendor partnerships. This role is critical in driving efficiency, accountability, and performance of our back-office operations in India and across global third-party vendors while partnering cross-functionally to improve end-to-end service delivery. You’ll be an operational leader who can both envision and execute sustainable process improvements.

The ideal candidate will have extensive knowledge of prepaid, debit, and credit card products, procedures, and Visa rules & regulations to ensure compliance. The role involves day-to-day vendor management, invoice controls, escalations, and SLA accountability, ensuring optimal performance and addressing escalations. Monitor cardholder experience, identify pain points, and propose strategic solutions.

Spring Health is seeking a Director of Localization to lead global translation and quality processes. This role involves managing translation and quality vendor relationships, developing and executing our localization strategy, and ensuring a seamless experience for global users, overseeing the localization budget, defining key quality metrics, and driving cross-functional collaboration.

The Senior Director / VP of Central Operations will oversee and scale the company’s centralized support operations. This role is responsible for driving operational efficiency, quality, and scalability across all centralized workflows and is key leadership role that blends strategic oversight with execution in call center operations, workforce planning, capacity modeling, patient financial coordination, and global operations.

Tackle complex challenges across partnerships, processes, and internal operations in this high-impact role. You’ll lead cross-functional initiatives, develop scalable processes, and strengthen our partner and vendor ecosystem, playing a key role in how we deliver value as we grow. If you’re experienced in partnership management, thrive on structure, and want to help scale an ambitious startup building modern financial infrastructure for software businesses, we’d love to hear from you.

As a Tech & Ops Supplier Management Leader, you will have direct oversight for a team of Supplier Managers and have strong engagement with Operations and Technology leaders in ensuring appropriate risk oversight of suppliers, understanding strategy for supplier engagement / usage, and ongoing contractual management. Re-imagine supplier management across operations and technology, the engagement model across the organization, and the relative roles and responsibilities to ensure appropriate alignment to the technology and operations vision

Seeking a highly motivated Manager of Corporate Security & Intelligence to lead and oversee all aspects of threat intelligence, executive protection, public event security, incident management, crisis response, corporate office security assessments, threat intelligence and vendor management. This role is strategic and operational, ensuring the safety of executives, employees, and corporate assets while managing third-party security vendors responsible for logistics and resource deployment.