Assist the Director, Government Programs in developing and maintaining program documentation, including program plans, schedules, budgets, and reports. Monitor program performance against established goals and objectives, identifying areas for improvement and proposing corrective actions. Track project interdependencies and potential roadblocks across different project teams within the program. Facilitate communication and collaboration to ensure program-wide alignment and information sharing.
As a Regional Manager, you will oversee the delivery of legally compliant care and support services, providing leadership to Branch Managers. You will ensure branches meet budgeted targets for growth and maintain full compliance, working closely with other managers to ensure operational excellence. This role requires an efficient, organised, and experienced leader with a passion for providing the best care.
Play a critical role in planning and leading special projects internal to Granicus for the Customer Experience Services Team. Responsible for ensuring that special projects are delivered on time, within scope, and aligned with strategic objectives. Influence cross-functional teams, manage stakeholder expectations, and maintain a focus on delivering value.
The Managed Services Delivery Director will serve as a trusted advisor, operational strategist, and key liaison across business units to drive alignment, efficiency, and accountability across the Managed Services portfolio. The ideal candidate will have a strong background in managed services or IT service delivery, coupled with proven experience in executive-level support, cross-functional program management, and strategic planning. This role is pivotal in enabling scalable operations.
The Director, Client Services Implementation will oversee complex programs across multiple lines of service or business to drive program implementation success. This position will drive patient and client satisfaction by leading and directing, providing high-level operational success, internal stakeholder engagement, and client satisfaction. They will maintain compliance with service commitments, contractual obligations, regulatory compliance, and quality measures.
The Senior Program Manager (SPM) sits at the pivot point between EVC and the states, managing partners and Program Coordinators to support successful voter registration programs. This position requires someone detail-oriented with field operations experience, budget management skills, and the ability to balance the needs of EVC and state partners.