Similar Jobs
See allBusiness Operations Mgr
ServiceNow
North America
Program Management
Budget Management
Communication Skills
Senior Operations Manager, Infrastructure
Nabis
US
Data
Metrics
Reporting
Director, Development Operations
Mozilla Foundation
Canada
Salesforce
Data Analytics
Budgeting
Strategy, Planning & Operations (SPO) Senior Manager – Analytics & Insights
ServiceNow
North America
Analytics
Excel
Financial Modeling
Director of Growth Operations, Campaign Monitor (Self-Service)
Marigold
US
Business Operations
Revenue Operations
Strategic Operations
Budget Management & Operating Model:
- Own the CCx budget in close partnership with Finance.
- Manage the headcount operating model, including tracking, forecasting, and change execution.
- Drive monthly and quarterly execution aqainst approved plans.
Data, Metrics & Transparency:
- Own CCx operational data and dashboards, ensuring accuracy.
- Partner with Finance to maintain a high bar for financial accuracy and transparency.
- Develop executive-ready decks that communicate status, insights and risks.
Cross-Functional Alignment:
- Act as the operational point of contact for cross-functional partners.
- Influence cross-functional leaders through a strong POV on how work gets done.
- Represent CCx in cross-functional forums to remove execution blockers.
ServiceNow
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.