Lead New Era’s Midmarket Resolution Support Services teams.
Achieve high customer satisfaction and meet service-level commitments.
Drive overall performance through effective communication and team leadership.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With over 3,000 professionals globally, they foster a team-oriented culture that values personal and professional development and exceptional customer service.
Support in pre-sales activities, TSI Force (Salesforce) and Contract Lifecycle Management.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.
Ensure high levels of customer satisfaction by planning, executing, and continuously improving service delivery activities.
Manage the end-to-end planning and execution of contracted services, ensuring cost, schedule, performance, and quality commitments are met.
Act as the prime point of escalation for service issues, managing and resolving escalations with customers and internal teams.
Amadeus makes travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology.