Serve as the operational point of contact for partner accounts.
Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
Build and maintain partner-facing documentation and internal operations manuals.
Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.
Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
Build and maintain strong relationships with executive and senior stakeholders to support account growth.
Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.
Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.
Responsible for the success, retention, and expansion of healthcare facility customers.
Act as a trusted partner to accounts, proactively guiding strategy, running reviews, and identifying upsell opportunities.
Build relationships, solve problems, and translate customer needs into growth opportunities.
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.
Vanta helps businesses earn and prove trust by making security monitored and verified continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team and started in 2018.
Become a trusted advisor to customers and own the success of the partnership.
Help demonstrate the value for our customers and be their go-to contact.
Advocate and facilitate successful customer outcomes throughout the broader Asset Watch organization.
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience. They are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal.
Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and engagement.
Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.
Momentus provides event and venue management software to customers in over 50 countries. Their comprehensive platform offers event professionals leading-edge SaaS technology, providing a 360 view of their business and helping them cut costs, save time, and increase revenue.
Serve as a key member of the Partner Success team and as part of the Customer Success leadership team.
Develop processes and practices to standardize how partner issues are handled and resolved.
Grow and develop the skill set of the account management team.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility. They are a team of problem solvers and innovators who celebrate their differences and know that their unique perspectives make them stronger and well-positioned for success.
Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
Build and maintain strong relationships with multiple contacts within assigned customer organizations
Contribute to team goals around retention, expansion, and satisfaction
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Prospect into existing accounts via Outbound calls.
Manage assigned accounts, inbound requests, trials, leads and the full sales-cycle.
Maximize customer lifetime by helping them unlock the most product value.
Wrike is a powerful work management platform designed for teams and organizations to collaborate and increase productivity. They aim to bring everyone and all work into a single place to remove complexity, with a hybrid work model to foster collaboration and teamwork.
Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines
Build strong, consultative, strategic relationships with customers that result in business growth
Foster a team atmosphere - support your teammates and share lessons learned
VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Own the customer relationship and act as a trusted advisor.
Drive product adoption, maximize customer value, and own long-term customer satisfaction.
Proactively track customer health, risk, and success metrics.
Elastic Path aims to break down barriers and enable commerce leaders to deliver extraordinary shopping experiences by making Composable Commerce accessible. They are committed to providing a diverse, equitable, and inclusive environment where every individual feels valued and respected.
Serve as the primary post-sale partner, building trusted, strategic relationships.
Lead onboarding and training, monitor account health, and deliver regular business reviews.
Identify process improvements, strengthen internal workflows, and influence customer success strategy.
Mural Health's mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. They are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Focus on a smaller number of high-value strategic accounts to develop and execute comprehensive account strategies.
Proactively identify risks and project manage internal stakeholders to address customer issues in a timely manner.
Build relationships with senior stakeholders and collect product and operational feedback to drive adoption of platform features.
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies in the world, Deel's team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.
Play a pivotal part in driving customer retention and revenue growth.
Serve as the main point of communication between customers and partner brands.
Foster long-term partnerships and ensure the delivery of superior service.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage, retain and expand relationships with assigned clients.
Deliver business results to drive high client retention and expansion.
Act as the voice of the client, advocating for their requests and feedback.
Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.
Own and manage a portfolio of parent enterprise accounts.
Serve as the primary strategic advisor and trusted partner for accounts, driving retention and growth.
Coach and mentor a team of Customer Success Managers on account strategy and growth initiatives.
Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. Aspire has served household names and paid out $100M to creators around the world.
Build a team culture of customer value, high performance and accountability.
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team where many have found success without prior security experience.
Own the end-to-end customer lifecycle for APAC accounts.
Develop and execute success plans that clearly define outcomes.
Build and maintain multi-threaded relationships across customer organizations.
Cresta aims to transform customer conversations into a competitive advantage by leveraging the potential of contact centers. They utilize AI and human intelligence to discover insights, automate processes, and empower team members, and are backed by investors like Andreessen Horowitz and Sequoia.
Identify, measure, and execute against customers’ positive business outcomes to cultivate more realized value for your customers
Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Their solutions support essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.