Mural Health

1 open remote positions

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants by eliminating barriers to participation. As a small, mission-driven team, we focus on empathy, scalability, and continuous improvement to support participants and site coordinators globally.

Open Positions

  • Serve as the primary point of contact for trial participants and site coordinators via phone, email, and support channels during EU business hours.
  • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on complex, study-specific questions.
  • Contribute to refining support processes, tools, and workflows, and maintain documentation such as FAQs and knowledge base articles.