Drive expansion opportunities within existing accounts.
Collaborate closely with Client Success Managers to align on objectives.
Establish trusted advisor status with key customer stakeholders.
CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.
Champion the transition to a platform and software business model.
Hire, mentor, and lead a high-performing team of CSMs.
Drive adoption of new platform features and software modules.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, with corporate headquarters in Dublin, Ireland.
Lead, coach, and develop a team of Renewal Specialists who manage a high volume of accounts.
Own overall Net Revenue Retention & Gross Dollar Retention for the <10 employee segment.
Work closely with Customer Success Advisory, Digital Success, and AM Leadership.
Vanta helps businesses earn and prove trust by providing a Trust Management Platform that enables companies to improve and prove their security. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Lead and scale the global TAM organization with consistent operational standards and delivery excellence.
Maintain active executive-level engagement with Illumio’s largest TAM-led accounts.
Define and maintain a TAM service catalog including both core and advanced offerings.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Our breach containment platform identifies and contains threats across hybrid multi-cloud environments.
Own and drive net-new business acquisition within the Enterprise segment
Close 5+ six-figure opportunities per quarter, managing the full sales cycle from initial outreach through contract execution
Build and maintain a strong pipeline through outbound prospecting, inbound leads, referrals, SDR partnership and partner/channel collaboration
Vanta helps businesses earn and prove trust, believing that security should be continuously monitored and verified. They have a kind and talented team of various backgrounds, empowering companies to practice better security and prove it with ease.
Leading and coaching a team of Customer Success Managers, adapting Seismic's methodologies to market needs.
Building strong relationships with senior stakeholders in client accounts to ensure retention and identify new opportunities.
Providing transparency in account management by tracking data in Gainsight and addressing customer challenges effectively.
Seismic provides a sales enablement platform. They focus on aligning sales, marketing, and customer success teams, offering solutions for content management, training, and analytics, and helping their clients improve sales performance and customer engagement. Seismic has a fast-paced and agile culture.
Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
Build and maintain strong relationships with multiple contacts within assigned customer organizations
Contribute to team goals around retention, expansion, and satisfaction
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
Build and maintain strong relationships with executive and senior stakeholders to support account growth.
Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.
Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.
Lead and scale a team of CSMs focused on product adoption and value delivery.
Drive license adoption, quantify business outcomes, and communicate impact to stakeholders.
Build scalable systems and collaborate cross-functionally to enhance the customer journey.
CoLab helps engineering teams bring life-changing products to the world years sooner with their Design Engagement System (DES). Their customers include the largest engineering organizations in the world spanning from industrial equipment, consumer products, automotive, aerospace & defense, and shipbuilding industries, which includes a team-oriented culture.
Drive strong adoption and utilization across the strategic higher education portfolio, ensuring customers realize measurable outcomes from Parchment and Instructure solutions.
Lead, mentor, and develop a high-performing team of Customer Success Managers through clear expectations, coaching, performance feedback, and career development.
Own key Customer Success performance metrics, including Net Revenue Retention (NRR), Gross Retention, pipeline generation, forecast accuracy, customer health indicators, and VOC performance.
Instructure amplifies the power of people to grow and succeed throughout their lives by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Responsible for the success, retention, and expansion of healthcare facility customers.
Act as a trusted partner to accounts, proactively guiding strategy, running reviews, and identifying upsell opportunities.
Build relationships, solve problems, and translate customer needs into growth opportunities.
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.
Own the long-term success and commercial growth of a portfolio of enterprise clients.
Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives.
Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems.
Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following their acquisition of Mavely, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks.
Establish Vanta’s initial go-to-market motion across LATAM.
Build the first sales motion for the region from the ground up.
Hire, onboard, and coach the first LATAM AEs and SDRs.
Vanta helps businesses earn and prove trust by providing continuous security monitoring and verification. They have a kind and talented team, and empower companies to practice better security and prove it with ease.
Define and own Cresta’s Customer Strategy vision and engagement model.
Build, lead, and scale a team of Customer Strategy Directors.
Ensure customer strategies are grounded in measurable outcomes.
Cresta's platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. They've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors.
Vanta helps businesses earn and prove trust by enabling companies to practice better security with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Lead the successful delivery of customer implementation and service engagements.
Build and continuously refine Clariti’s delivery framework.
Own and nurture relationships within Clariti’s partner ecosystem.
Clariti Cloud Inc. empowers governments to deliver exceptional citizen experiences. They are committed to building an inclusive culture where team members take ownership over projects, tasks, and outcomes.
Iverify is a mobile threat hunting company that protects mobile devices. They are supported by well-respected VC firms and aim to be the go-to mobile security solution for individuals who want to trust their devices with sensitive information without sacrificing privacy.
Manage Enterprise customer relationships with high-value customers.
Become a Dovetail expert to onboard new customers successfully.
Drive renewals, retention, and track core customer metrics.
Dovetail is on a mission to improve the quality of everything with its AI-native customer intelligence platform. They help thousands of teams bring together customer insights and empower them to build better products, services, and experiences.
Lead a world-class team of seasoned Account Executives.
Develop and execute on strategic account and territory plans.
Cultivate a culture of high-performance and accountability.
Motive empowers those who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries.