Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation.
Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders.
Deel is the all-in-one payroll and HR platform for global teams which combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. The team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.
Ensure customer success by driving full value realization of the Segment platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.
Own the customer relationship and act as a trusted advisor.
Drive product adoption, maximize customer value, and own long-term customer satisfaction.
Proactively track customer health, risk, and success metrics.
Elastic Path aims to break down barriers and enable commerce leaders to deliver extraordinary shopping experiences by making Composable Commerce accessible. They are committed to providing a diverse, equitable, and inclusive environment where every individual feels valued and respected.
Lead and scale a team of CSMs focused on product adoption and value delivery.
Drive license adoption, quantify business outcomes, and communicate impact to stakeholders.
Build scalable systems and collaborate cross-functionally to enhance the customer journey.
CoLab helps engineering teams bring life-changing products to the world years sooner with their Design Engagement System (DES). Their customers include the largest engineering organizations in the world spanning from industrial equipment, consumer products, automotive, aerospace & defense, and shipbuilding industries, which includes a team-oriented culture.
Build and maintain strong relationships with key clients, serving as their trusted advisor.
Develop and implement strategic account plans to drive customer success and maximize value.
Champion the voice of the customer within the organization, advocating for product enhancements.
Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.
Play a pivotal part in driving customer retention and revenue growth.
Serve as the main point of communication between customers and partner brands.
Foster long-term partnerships and ensure the delivery of superior service.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
Build and maintain strong relationships with executive and senior stakeholders to support account growth.
Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.
Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.
Own gross revenue retention across your book of business.
Define and communicate a clear customer success strategy aligned to their goals.
Lead executive engagement, stakeholder mapping, and success planning to drive measurable outcomes.
CoLab helps engineering teams bring life-changing products to the world years sooner. Their platform is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations. They cater to the largest engineering organizations in the world.
Drive expansion opportunities within existing accounts.
Collaborate closely with Client Success Managers to align on objectives.
Establish trusted advisor status with key customer stakeholders.
CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.
Develop and maintain Customer Success accounts and a team of Customer Success Executives.
Drive Customer Outcomes at managed accounts leading to client’s product adoption, renewals, and expansion.
Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners.
ServiceNow, founded in 2004, provides AI-enhanced technology solutions. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent cloud-based platform.
Serve as the primary point of contact for customer-facing activities.
Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.
Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.
Own end-to-end customer lifecycle management—from onboarding through renewal and expansion.
Manage a portfolio of enterprise accounts with tailored engagement strategies based on customer needs, scale, and growth potential.
Conduct strategic success planning, stakeholder mapping, and executive business reviews.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.
Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans.
Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps).
Champion adoption of HighLevel’s AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness.
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.
Take charge of the entire customer lifecycle, from initial setup to renewal.
Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
Create educational content for our help center and online resources to better support our users.
airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.
Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition.
Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and monitor account health.
Expansion: You’ll strategically expand relationships with our existing customers. This consists of retaining spend, signing long-term agreements, and uncovering new programs.
Tremendous is a fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. The company has 20,000+ companies as customers ranging from mom-and-pops to Google, MIT, and United Way and is fully remote.
Owns and delivers joint customer success plan, to help build, grow, and expand client relationships.
Act as a Trusted Advisor and Business Partner, providing strategic guidance and a “path to value” to customer Executive Leadership.
Leverage PointClickCare customer success methodology that provides a prescriptive relationship management experience.
PointClickCare is a healthcare technology company. They provide solutions for the long-term and post-acute care industry, helping healthcare providers manage patient data and improve care outcomes. No information on size or company culture is provided in the job description.
Manage Enterprise customer relationships with high-value customers.
Become a Dovetail expert to onboard new customers successfully.
Drive renewals, retention, and track core customer metrics.
Dovetail is on a mission to improve the quality of everything with its AI-native customer intelligence platform. They help thousands of teams bring together customer insights and empower them to build better products, services, and experiences.
Manage a book of business of Large Enterprise customers who each spend approximately $100k+/year
Exceed monthly, quarterly, and annual targets for gift spend
Build and grow strategic and long-term relationships with multiple stakeholders at each customer.
Snappy is an award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. They are the trusted gifting and swag partner to over 43% of Fortune 100 companies and thrive on connecting people and cultivating meaningful relationships through the power of gratitude and gifting.
Manage a portfolio of existing customers on the SmarterDx platform.
Develop deep relationships with customers, acting as their trusted advisor.
Monitor client performance, report on financial impact, drive product expansion.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
Serve as the primary point of contact for client needs, inquiries, and escalations
Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.