Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
Serve as the primary point of contact for client needs, inquiries, and escalations
Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations

Requirements:

Proven experience in customer success, account management, or client-facing roles within a technology or SaaS environment
Strong relationship-building, communication, and problem-solving skills
Ability to analyze data and client metrics to provide actionable insights

Preferred:

Experience in value-based care, healthcare technology, or AI-powered platforms

Jobgether

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.

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