Simpplr

You will build training programs and materials for customers who have completed implementation and are live with our EX platform, create and deliver 1:many, 1:1, and LMS on demand training content for our growing customer base, and design, build, and continuously evolve scalable customer training programs focused on product functionality, best practices, and new feature adoption.

The Technical Account Manager (TAM) role is customer-facing, proactive, and technical, responsible for driving success and satisfaction across Simpplr’s enterprise customers by blending deep technical expertise with strategic account management. The TAM ensures long-term value realization through proactive engagement, issue prevention, and ownership of escalations, acting as the customer’s Designated Technical Support Engineer.