Customer Success Manager

Who Are You:

• You’ll be the face and voice of Deel for our clients, both internally and externally.
• You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues.
• Simultaneously, you will be an internal advocate for clients with Deel.

Duties:

• Identify and flag risks that will lead to customer churn.
• Drive adoption of platform features that will lead to a better customer experience and better retention.
• Coordinate with internal stakeholders to ensure timely response and completion of customer requests.

Requirements:

• 2+ years of experience.
• Have a strong analytical foundation with the ability to manipulate and synthesize data.
• A reliable, motivated self-starter with a passionate growth mentality.