Remote Customer service Jobs · Relationship Building

Job listings

  • Build and sustain strong relationships with 20-50 small to mid-sized clients, acting as their primary point of contact.
  • Translate client goals into success plans that drive satisfaction, retention, product adoption, and expansion.
  • Identify retention risks, coordinate cross-functional delivery, and support renewals, upsells, and business reviews.

Safeguard Global helps organizations recruit, hire, manage, and pay employees in nearly 190 countries. With 1,500+ customers, it offers a human-centered, flexible culture and opportunities to collaborate across the globe.

  • Visit newly signed repair shops across your region and help them get up and running on the Partly platform.
  • Understand why shops aren't placing orders and remove those barriers to adoption.
  • Build authentic relationships with repairers and feed customer insights back to the business.

Partly is building the AI infrastructure layer for the global repair industry, starting with the $2tn automotive market. Founded by ex-Rocket Lab engineers, we've tripled in size in the last 18 months and recently raised a $50m Series B, and we're proud of the culture we've built.

$88,000–$105,000/yr
US Unlimited PTO

  • Develop and maintain strong client relationships as a trusted advisor, understanding needs and identifying upselling and cross-selling opportunities.
  • Implement strategies for consistent customer satisfaction and retention, managing contract renewals and RFPs.
  • Conduct regular business reviews, provide tailored solutions, and advocate for customer needs across internal teams.

EverDriven partners with school districts to provide safe, reliable transportation for students, including those experiencing homelessness, living with disabilities, or outside traditional bus routes. The company operates with a tech-powered, human-led model and a culture rooted in integrity, collaboration, and continuous improvement.

$80,000–$100,000/yr
US Unlimited PTO

  • Serve as the customer champion and dedicated account owner for assigned customers, driving satisfaction and loyalty through proactive engagement.
  • Act as a product leader and trusted advisor, providing recommendations and leading effective customer presentations.
  • Guide customers throughout the product lifecycle, from initial rollout to ongoing management, renewals, and expansion opportunities.

MediSpend provides SaaS solutions for medical affairs and compliance. The company fosters a customer-centric culture and supports a fully remote workforce with a focus on employee well-being.