Remote Customer service Jobs · Relationship Building

• Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities.
• Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
• Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.

Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

• Responsible for a high volume of SMB accounts.
• Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation.
• Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders.

Deel is the all-in-one payroll and HR platform for global teams which combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. The team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.

• Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
• Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
• Drive technical adoption through understanding customer needs and strong product knowledge.

Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.