As a Customer Care Guide, you’ll be the vital link between Trek and our independent bicycle dealer customers, enhancing the Customer Care department with exceptional communication skills and dedication to follow-through. You’ll collaborate closely with warranty/ecommerce teams and territory managers to ensure dealers receive unparalleled service. This role supports customers in Canada and requires French and English proficiency.

This role focuses on providing support to customers via scheduled meetings, adhoc calls, and email, exemplifying amazing customer service. You will direct new customers to a successful launch, manage relationships via phone and other channels to get them fully onboarded, and troubleshoot customer problems, all while improving processes and ensuring an amazing Lillio experience.

As a Customer Success Manager - Enterprise, you will be the face of Motive to our customers, ensuring they achieve the value promised during the sale. You will be accountable to the customer through their entire lifecycle, collaborating with Account Executives to drive growth and retention. You will own adoption, training, and development of best practices, Maintain high levels of customer satisfaction and nurture client health.

Flock Safety is looking for an experienced Customer Success Manager to deliver value and an exceptional experience to its largest and most strategic customers. The Major Account Success Team will work as a trusted advisor to the law enforcement accounts, building strong relationships, solving customer problems, and communicating effectively to drive growth and customer satisfaction.

As a Sr Customer Success Manager, focused on key accounts at Proof, you will be entrusted with building strategic relationships and driving product adoption and engagement across our customers. You will own strategic relationships and be responsible for the goals, adoption and growth of your accounts, collaborating cross-functionally with internal teams to drive platform enhancements and engagement strategies that will result in transaction and revenue growth.

Support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients' business outcomes. Guide customers on a strategic journey of success. Provide excellent service so that our customers can deliver exceptional civic and citizen experiences in our communities.

Avero is looking for a proactive Customer Success Manager with proven experience in an evolving hospitality SaaS industry company. You will be the key contact to a portfolio of customers within your territory, assisting with onboarding and through their time using the Avero platform. This role is a heavily relationship-focused position for a people person with high energy.