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Sidecar Health
Sidecar Health
2 open remote positions
Sidecar Health is redefining health insurance to make healthcare affordable and attainable. Their team includes tech leaders, policy makers, and healthcare professionals driven to fix the broken system with a personalized, transparent approach.
Salary Distribution
2 of 2 jobs
Benefits Overview
2 of 2 jobs
401(k)
(2)
Dental
(2)
Medical
(2)
PTO
(2)
Vision
(2)
Bonus
(1)
Equity
(1)
Open Positions
Visit clients onsite across Georgia to support members in navigating their Sidecar Health plans. Act as in-person support for client groups and members after enrollment and during escalated periods. Work in a traditional member care capacity, answering calls, web chats, and emails with excellent customer service.
Customer Service
Problem Solving
Communication
Empathy
Account Management
Own end-to-end handling of appeals and grievances, investigating cases and delivering resolutions within regulatory timelines. Work directly with members and providers, coordinating with internal teams to address concerns. Apply plan documents and regulations to make accurate determinations and draft compliant communications.
Claims Adjudication
Analytical Skills
Written Communication
Compliance
Case Management