Senior Manager, Customer Success (Notes)
Benefits
Unlimited PTO
12w maternity
12w paternity
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What You'll Do:
- Manage a portfolio of existing customers on the SmarterDx platform
- Develop deep relationships with customers at all levels
- Coordinate with internal teams to resolve customer issues
What You Bring:
- 7-10+ years in client success, account management, or project management roles
- Strong history of managing complex relationships and projects
- Excellent communication and presentation skills
Benefits:
- Comprehensive Medical, Dental & Vision plans
- Generous Paid Parental Leave
- Unlimited PTO & 10 Holidays
SmarterDx
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.