Account Manager

Responsibilities:

• Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers.
• Account management: Manage a portfolio of key customers, hold meetings, handle requests, and monitor account health.
• Expansion: Strategically expand relationships with existing customers by retaining spend and signing agreements.

Requirements:

• 2+ years in Sales, Customer Success or Account Management
• Experience working at a high-growth B2B startup
• Excellent written and verbal communication skills

More about you:

• Self-directed: You don't wait for direction on how to solve customer problems, owning outcomes.
• Detail-oriented: You track everything that matters, including timelines, blockers, and contract terms.
• Relationship builder: You genuinely care about customer success and build trust.