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Overview:
- Manage first-year relationships with customers.
- Guide customers through onboarding to renewal.
- Partner with various teams to execute success framework.
Responsibilities:
- Serve as primary relationship owner for new customers.
- Support execution of the 90x90 success framework.
- Maintain strategic engagement with key stakeholders.
What you'll bring:
- Experience in customer-facing B2B SaaS roles.
- Skill in driving product adoption toward business outcomes.
- Business acumen, including contract negotiations.
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