Enterprise Account Manager

HOW YOU’LL CONTRIBUTE:

• Own a portfolio of Enterprise customers with responsibility for renewals and expansion.
• Lead strategic account planning, renewal strategy, and expansion motions across complex, multi-stakeholder accounts.
• Proactively identify growth opportunities across teams, use cases, and business units.

YOU’LL ENJOY BEING A MEMBER OF THE TEAM IF YOU…:

• Have 6–10+ years of experience in Account Management, Sales, or Customer Success roles supporting enterprise SaaS customers.
• Have owned renewals and expansion in complex, high-ACV accounts.
• Are comfortable multi-threading across technical, business, and executive stakeholders.

IN YOUR FIRST WEEK, EXPECT TO:

• Get deep context on Common Room’s enterprise customers, including typical deal sizes, buying committees, renewal motions, and expansion paths.
• Review your initial book of business, including contract terms, renewal timelines, current usage, open risks, and expansion whitespace.
• Meet key cross-functional partners across Customer Success, Solutions, Sales, RevOps, and Product.