Act as the primary point of contact for assigned customers, building strong relationships and serving as their voice internally to ensure they get lasting value from the platform.
Own customer health, renewal readiness, and expansion opportunities by using data and success plans to drive adoption, quantify ROI, and mitigate churn risk.
Partner cross-functionally with Implementation, Support, and Product teams to ensure smooth customer onboarding, post-launch optimization, and the development of marketing assets from success stories.
Zipline is a SaaS company that transforms how frontline teams work by connecting, aligning, and inspiring employees from headquarters to the front lines for leading brands in retail, healthcare, and logistics. It is a fully remote, rapidly growing, venture-backed company with a high-performing team across the globe that values a collaborative, inclusive, and impactful culture.
Develop and execute strategies to increase licensing and subscription related revenue and gross profit, identifying upsell and cross-sell opportunities.
Lead customer onboarding, transition management, renewals, and pricing updates while supporting licensing components of Quarterly Business Reviews.
Establish and enforce best practices through process standardization, documentation, and continuous improvement initiatives to ensure scalability.
NRI North America is a company that works with large, sophisticated, and progressive clients throughout North America, providing technology solutions and services. It fosters a highly collaborative, results-oriented team atmosphere in a dynamic and positive work environment.
Develop and execute strategic territory plans to identify, engage, and nurture new business opportunities within the SMB segment.
Drive outbound prospecting through targeted outreach, including calls, emails, and social selling, to build and maintain a healthy sales pipeline.
Respond promptly to inbound leads, qualifying interest and moving hand-raisers efficiently through the sales process to close.
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Conduct virtual client meetings using a structured and guided process
Identify client needs and provide appropriate recommendations
Maintain consistent follow-up and relationship management
We are selectively hiring individuals who are committed to building a career in remote client advisory. This opportunity is suited for professionals who are self-directed, coachable, and focused on performance.
Moveworks was founded in 2004 with the vision to transform how we work. Today, we are a global market leader brining innovative AI-enhanced technology with over 8,100 customers, empowering organizations to find smarter, faster and better ways to work.
Develop relationships with multiple C-suite personas across all product sales
Oversee client relationship mapping to the account team
Be a trusted advisor to your customers by understanding their business
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of ServiceNow products.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.
ServiceNow's cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. With innovative AI-enhanced technology, they serve over 8,100 customers, including 85% of the Fortune 500®.