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Who you are:
- Accomplished Customer Success Manager
- Critically thinks to drive adoption, retain, and expand accounts
- Enjoys identifying themes across customer base
What you get to do every day:
- Build strong relationships with customers
- Conduct effective Quarterly Business Reviews
- Communicate desired software requirements to product management team
What you bring to the role:
- 2-3 years’ experience as a Customer Success Manager
- Experience with Salesforce, Excel & Gainsight (a plus)
- Strong analytical, negotiation, and creative problem-solving skills
AlertMedia
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Their solutions support essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.