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The Role:
- Main point of contact for customers.
- Ensure customer success post-implementation.
- Product and campaign creation process experts.
Your Responsibilities:
- Build a success plan to achieve the desired outcome.
- Measure the client’s results and progress.
- Create and maintain account plans.
What You Should Have:
- Experience in Customer Success/Service.
- Tech-savvy and excited by learning new technologies.
- Strong business acumen with critical thinking skills.
Knak
Knak empowers people to be creative through its world-class enterprise email and landing page creation platform. They are focused on making successful and happy customers by providing them with an incredibly powerful, yet easy-to-use creation platform.