Customer Success Manager

Accountabilities:

• Develop and execute tailored onboarding plans to ensure customer success and long-term adoption.
• Serve as a trusted advisor, helping customers improve operational efficiency and demonstrating clear ROI.
• Conduct regular operational check-ins and executive business reviews to align on outcomes and strategy.

Requirements:

• 5+ years of program, account, or customer success management experience in a customer-facing role.
• Proven ability to drive adoption, renewals, and upsell opportunities.
• Strong communication and presentation skills, capable of engaging operational and executive stakeholders.

Why Apply Through Jobgether?:

• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
• Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.