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Position Summary:
- Responsible for driving customer retention and account growth.
- Plays a critical part in advancing customer relationships.
- Ensures customers are positioned to achieve their business goals.
Responsibilities:
- Build strong relationships across operational and managerial levels.
- Track adoption and performance metrics.
- Deliver on performance targets tied to retention, expansion, and CSAT and NPS.
Education & Experience:
- Bachelor’s degree or equivalent experience.
- 4–6 years in customer success or a related role.
- Demonstrated ability to manage accounts and deliver results.
AvaSure
AvaSure is revolutionizing healthcare with cutting-edge virtual care solutions that protect patients and empower clinical teams. They foster a collaborative culture where innovation thrives and every team member is valued.