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Onboarding & Enablement:
- Lead customer onboarding and implementation.
- Serve as a consultant by uncovering business drivers.
- Deliver training and enablement sessions.
Account Ownership & Value Management:
- Maintain ongoing customer relationships.
- Conduct QBRs and strategic reviews.
- Monitor product adoption and customer health.
Retention & Expansion:
- Proactively identify and address retention risks.
- Develop expansion and cross-sell opportunities.
- Own renewal processes.
Infiterra
Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, it's recognized for innovation and global impact. They foster a collaborative and growth-oriented culture.