You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry. This team is responsible for interfacing with our customers throughout their lifecycle helping them realize the value of their Kong investment.

As a Customer Service Contact Centre Representative, be the first point of contact for clients. Work in a fast-paced environment, resolve issues, and match clients with the right solutions for financial success. The start date is June 9th, 2025, and it's a full-time permanent position. Flexibility to work evenings and weekends is required.

As the Head of Customer Solutions (Success), you will architect and scale a customer success engine that not only drives product adoption but also ensures our customers achieve measurable value from our AI healthcare solutions. You'll blend strategic relationship management with technical acumen to create an outstanding customer journey.

Help customers successfully adopt and renew Muck Rack year over year. As a Manager, SMB Customer Success, you will work with a large volume of customers across your team’s full book of business in both proactive and reactive manners, participating in and driving cross-functional initiatives focused on improving customer health, revenue growth and retention.

The Senior Customer Success Manager will build long-term, strategic partnerships with Axon’s larger customers. They will work with clients to understand workflows, organizational structures, and requirements. As the main point of contact, they will provide best practices and help customers achieve operational goals using Axon’s products. They will also work with cross-functional teams to provide insight into customer needs and challenges.

The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities.

The Customer Success Enablement Manager will support the customer success team to ensure school and district partners receive the best possible service from Hazel and remain actively engaged with the platform. They will work across the customer lifecycle, from implementation to adoption and retention, to drive increased utilization, address customer needs, and manage retention.