Remote Customer service Jobs β€’ Customer Engagement

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Job listings

Senior Customer Implementation Specialist

Deputy πŸ’πŸ§‘β€πŸ’»β˜οΈ

Manage the end-to-end delivery and implementation of complex Payroll projects for Deputy’s largest enterprise customers. Act as a trusted advisor to customers by providing best practices and identifying areas of opportunity. Mentor and support junior team members to build overall team capability. Validate customer requirements through technical workshops. Define and communicate project plans and collaborate with Solutions Architects to design custom solutions.

Customer Success Manager

Trellix πŸ›‘οΈπŸ’»πŸŒ
$96,000–$120,000
USD/year

Drive customer loyalty, adoption, and implementation of Trellix Solutions. As a CSM, you will consult with customers, articulate the value of Trellix solutions, and promote retention and loyalty leading to successful renewals. Develop trusted advisor relationships with customer key stakeholders and executive sponsors and build customer specific success plans to oversee customer on-boarding and adoption.