Remote Customer service Jobs • Strategic Initiatives

1 results

Job listings

Lead Customer Experience Architect

Airtable ☁️🧰✨
$180,000–$283,000
USD/year

In this high-impact role, you will define and operationalize critical initiatives across the Customer Success Group (CSG), which includes Customer Success, Support, Services, and Renewals. You’ll own and lead enterprise-level programs that shape how we deliver value across the customer lifecycle, including The Customer Journey Initiative and The Customer Listening Engine. This role also acts as a strategic execution partner to the Chief Customer Officer.