Senior Client Services Project Manager, CX

Primary Purpose:

• Manage, coordinate, and support AI product-related projects through regular status meetings, communications, and monitoring.
• Work with various business stakeholders to define and document scope, requirements, timelines, expectations, and potential risks.
• Create and manage project plans, timelines, risks, and status communication methods.

Experience Requirement:

• 5-6 years’ experience in project management.
• Excellent customer service and people skills.
• Excellent problem-solving skills.

Additional Skills:

• Effective communicator with superior interpersonal skills.
• Ability to manage multiple projects at a time.
• Ability to work with and to interpret technical information to non-technical individuals.