Lead cross-functional initiatives by developing and managing project plans, timelines, and task tracking.
Collaborate with business stakeholders and IT teams to gather and validate requirements, support development and testing.
Drive change management and communications by preparing updates, presentations, and stakeholder materials to support adoption.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. They are growing and dynamic, offer a high-energy, collaborative environment that rewards hard work.
Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Provide leadership and project management methodologies to plan, monitor and implement projects on time and within budget.
Serve as the key point of contact for the project and request appropriate resources based on required skill sets.
Educate team members in project management principles, methods, processes and tools.
Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more.
Plan, execute, and deliver speech-enabled IVR and technical projects, releases end to end.
Ensure delivery of commitments on time, within scope, and in accordance with agreed objectives.
Identify client needs and expectations and ensure alignment throughout the project lifecycle.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of Relentless Performance, with nearly 1000 full-time professionals and an annual growth rate exceeding 25%.
The Customer Success Manager acts as an advocate for customers.
You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
Ensure customers are technically healthy and obtain maximum value from their investment.
ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Lead and manage end-to-end product implementations for clients
Coordinate daily with clients and development teams, keeping both sides aligned and accountable
Oversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are met
They are a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 100 organizations.
Help design and implement lean, responsive processes to support strategic planning, decision-making, and project execution.
Develop executive-level briefings and strategy materials while managing multiple concurrent tasks in a fast-paced, high-visibility environment.
Track and manage projects, develop briefings and written materials, generate strategic recommendations to solve operational challenges, facilitate working sessions with a broad range of stakeholders, and provide administrative and programmatic support.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. The company, based in Alexandria, Virginia, has over 300 employees nationwide and specializes in applying technology, creativity and human-centered services to optimize mission delivery.
Monitor and manage project financials, scope, and schedule.
Drive implementations of high-quality AI and digital service solutions.
Act as primary point of contact for the client.
NeuraFlash, Part of Accenture, redefines business through AI and technologies like Agentforce. They craft intelligent solutions, integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce, and are Salesforce’s #1 partner for Agentforce.
Managing all resources to deliver your project on time and within budget
MSX International helps vehicle manufacturers, retailers, and mobility organizations transform their businesses and manage operations. Their global teams deliver tailored solutions, optimizing operations and captivating customers with industry expertise and technology.
Create and drive execution of detailed projects, working in collaboration with customer stakeholders
Own communication with clients regularly to provide recommendations and manage expectations
Directly communicate with VP+ level executive stakeholders at customer accounts
Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.
Develop and maintain project plans, schedules, milestones, and dependency maps
Coordinate multiple concurrent projects or workstreams, managing scope, timeline, and resource constraints
Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. They combine medical expertise with a supportive, patient-centered approach to help people feel more confident and comfortable in their bodies.
Act as the primary owner of multiple concurrent customer implementations, balancing time to value with customers’ intended timelines
Lead customer kickoff meeting, initiating conversation on goals and desired business outcomes and setting mutually agreed upon expectations for the implementation project plan
Facilitate regular implementation working sessions with the customer, navigating customer objections when warranted
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. They have award-winning threat intelligence, emergency communication, and travel risk management solutions and serve thousands of leading businesses in more than 150 countries.
Oversee multiple project activities associated with client onboarding and migration.
Manage IT, Telecom, and Development resources for voice, omnichannel, and data requirements.
Identify, assess, and mitigate project risks, resolving obstacles as they arise.
Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. They have been entrusted with caring for their clients’ customers for over 30 years, and believe they should earn it every day.
Define and plan projects, establishing scope and objectives.
Manage project plans and schedules, tracking progress and providing updates.
Communicate stakeholder needs and manage project resources effectively.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They aim to make HSAs widespread and popular, providing solutions that connect health and wealth for American families, fostering a workplace valuing individuals.
Regularly serve as lead project manager and main client contact; provide training.
Maintain accurate spreadsheets and ensure projects are delivered error-free.
RWS enables the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.
Act as the main point of contact for all client-submitted cases and ensure regular follow-up and continuous communication.
Quickly diagnose and resolve client issues while ensuring that KPIs are being met regularly.
Coordinate with the client's help desk team to ensure seamless communication and collaboration.
Datacor provides software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. They aim to equip the industry with intuitive products that solve customers’ problems and help them use data as a competitive advantage.
Managing resources, schedules and financials while adhering to quality and process control guidelines.
Handling issues, risks, and changes within specified constraints of time and cost.
Coordinating and communicating with a wide variety of internal and external stakeholders.
iCIMS is a software company that provides a recruiting platform to manage a company's talent pipeline. They empower organizations to attract, engage, hire, and advance the right talent and are committed to building a diverse, equitable, and inclusive company.
Communication between the US product team and the IDC engineering team.
Developing people through mentoring and feedback.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Work within program management office to oversee multiple stakeholders and project schedule interdependencies
Effectively communicate with the geographically dispersed project team that includes subcontractors, subject matter experts, and client personnel
Work semi-autonomously with project stakeholders to resolve complex project scheduling issues
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They invest in technology and prototypes, bringing commercial-grade platforms and mission-ready AI to federal agencies. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors, enhancing outcomes for the government and driving lasting value.
Lead and manage programs from proposal through closeout.
Serve as the primary customer interface.
Proactively identify, assess, and mitigate program risks.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation. They have over 50 years of experience and fosters a collaborative, innovative, and mission-driven environment where every team member plays a critical role.