Source Job

• Lead customer implementation from contract to adoption.
• Manage 30–40 concurrent projects with various stakeholders.
• Conduct training sessions and ensure platform understanding.

12twenty is a platform connecting employers with early career professionals. They connect students, schools, and employers, fueling their own growth with a passion for continuous improvement and a supportive team culture.

• Manage and execute the full implementation of solutions for new customers.
• Develop and align implementation plans tailored to client needs.
• Maintain clear communication and engagement with customers throughout the implementation process.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Lead new Partners through the end-to-end onboarding process.
• Coach Partners in configuring and customizing the product to meet their specific needs.
• Provide initial technical guidance and troubleshooting to Partners.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Develop a deep knowledge of our product and help customers through the implementation lifecycle.
• Gather and interpret customer requirements and configure the AuditBoard solution.
• Serve as a project manager for implementation projects and maintain project status.

AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. The company is known for its award-winning technology and is ranked among the fastest-growing tech companies in North America.

• Leading the implementation process for Kojo’s customers quickly and with a high degree of responsiveness and service.
• Effectively supporting ~20 concurrent implementation projects, ensuring all new Kojo customers receive a personalized and hands-on experience.
• Conducting meetings and consultations with stakeholders to identify project requirements and define scope, deliverables, and timelines.

Kojo is transforming the way commercial construction companies buy their materials, making buildings cheaper and easier to build. Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world, valuing diverse perspectives and committed to building an inclusive workplace.

• Serve as the main point of contact during a customer’s implementation process.
• Deliver top tier customer service and support across all product areas.
• Assist in training customers to ensure the successful beginning of a new customer journey.

Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.

Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.

Play a critical role in scoping and delivering implementation engagements while acting as the primary point of contact for customers throughout their onboarding journey. Understand B2B ecommerce, wholesale retailing, and merchandising principles, and articulate how NuORDER facilitates best practices. Plan, organize, and manage all phases of project lifecycles to ensure successful delivery, including scoping requirements, developing project plans, managing team tasks, and success criteria.

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

• Lead end-to-end implementation projects across the Genea Security product line
• Act as a liaison between customers, vendors, and internal teams to coordinate project requirements
• Own project timelines, deliverables, and status trackers

Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. They foster an environment of teamwork, transparency and authenticity, where you can be yourself.

• Manage the onboarding process for mid-market customers.
• Develop and manage customized rollout plans.
• Build strong relationships with key stakeholders.

Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters. The company was officially founded in Houston in 2017, and it has grown from a single shop’s vision to the industry’s leading solution.

• Lead client implementations to deliver success in new and existing customers use of procurement & payment.
• Manage project execution and performance to ensure that key milestones and financial objectives are achieved.
• Consult customers on process improvements and opportunities after providing baseline data and process analysis.

Casechek is innovating the implant supply chain, bringing transparency to patient care costs by automating workflows for vendor-supported surgical procedures. They offer a system of record for hospitals to manage surgical cases, expose hidden expenses, and surface revenue opportunities.

• Develop and refine scalable processes that improve client implementation efficiency
• Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
• Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead

SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

Manage customer implementation projects, ensuring successful execution and customer satisfaction. Lead projects from requirements definition through to closure, managing deliverables and schedules. Foster collaboration and communication among internal and external stakeholders.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Ensure the complete end-to-end implementation of new service offerings.
• Collaborate with Product, R&D, Operations, Support, and Sales to build and execute clear rollout plans.
• Coordinate service rollout projects using structured project management practices.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Enhance the integration of clients into our application.
• Streamline operations, minimize friction, and facilitate effective execution.
• Empower our team to deliver exceptional results efficiently.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Project manage the thorough implementation and onboarding of new strategic enterprise customers.
• Act as a strategic consultant and extension of customers’ teams through the setup process.
• Drive product utilization and revenue by minimizing implementation delays.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The final decision and next steps (interviews, assessments) are managed by their internal team.

• Lead services programs and projects as part of the delivery cycle.
• Drive customer deployment programs and projects.
• Build and execute project work plans and revise as appropriate.

Palo Alto Networks is united by a shared mission—to protect our digital way of life. They solve real-world problems with cutting-edge technology and bold thinking. They have hybrid teams that collaborate across geographies and value trust, accountability, and shared success.

• Serve as the primary point of contact for customer-facing activities.
• Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
• Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.

Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.

• Manage onboarding and implementation for customers, acting as the project manager.
• Partner with customers to create and execute effective data and messaging strategies.
• Serve as the customer’s first point of contact for support and troubleshooting.

Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.

• Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
• Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
• Drive technical adoption through understanding customer needs and strong product knowledge.

Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.