Develop and refine scalable processes that improve client implementation efficiency
Build a bridge between Implementation, Product, Engineering, Data, and Customer Success, establishing clear ownership models, handoffs, and decision-making frameworks
Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead

Requirements:

5+ years experience in program/project/operations management, preferably 3+ years in healthcare technology or SaaS organization
3+ years working with implementation, integrations, or customer success teams
1+ years as power user or admin experience in Jira, or other work management tools

Benefits:

Comprehensive medical, dental, and vision plans with leading insurance providers
Generous paid parental leave: Up to 12 weeks for parents
Unlimited PTO and 10 Holidays

Jobgether

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

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