Lead end-to-end implementation and operational rollout of new and existing programs.
Develop and execute a customer support strategy rooted in responsiveness, partnership, and operational clarity.
Partner with stakeholders to implement scalable, API-integrated pipelines that connect operational, contractual, financial, and performance data to automated workflows.
Aledade exists to empower the most transformational part of our health care landscape - independent primary care.
Lead and own full lifecycle client implementations from kickoff to go-live and stabilization.
Partner directly with healthcare organizations to understand workflows, requirements, and success criteria.
Serve as the primary liaison between clients and internal Engineering, Product, GTM, and Support teams.
Jobgether is a company that uses an AI-powered matching process to ensure job applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist with the hiring company.
Serve as the main point of contact during a customer’s implementation process.
Deliver top tier customer service and support across all product areas.
Assist in training customers to ensure the successful beginning of a new customer journey.
Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.
Lead client implementations to deliver success in new and existing customers use of procurement & payment.
Manage project execution and performance to ensure that key milestones and financial objectives are achieved.
Consult customers on process improvements and opportunities after providing baseline data and process analysis.
Casechek is innovating the implant supply chain, bringing transparency to patient care costs by automating workflows for vendor-supported surgical procedures. They offer a system of record for hospitals to manage surgical cases, expose hidden expenses, and surface revenue opportunities.
Work closely with our Customer Success team to coordinate partner launches post-sale.
Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience.
Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. They connect a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently.
Lead end-to-end program builds across high-impact global initiatives.
Serve as the central driver for programs that span functions including Product, Engineering, Marketing, Finance.
Manage progress, surface risks, and implement mitigation strategies to ensure on-time and high-quality delivery
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. They partner with over 450 companies and provide care for 10 million people.
Lead customer implementation from contract to adoption.
Manage 30–40 concurrent projects with various stakeholders.
Conduct training sessions and ensure platform understanding.
12twenty is a platform connecting employers with early career professionals. They connect students, schools, and employers, fueling their own growth with a passion for continuous improvement and a supportive team culture.
Manage a portfolio of existing customers on the SmarterDx platform.
Develop deep relationships with customers, acting as their trusted advisor.
Monitor client performance, report on financial impact, drive product expansion.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Drive efficiency, scalability, and operational excellence across Karat’s services.
Support cross-functional initiatives and track key operational metrics.
Design systems that improve the quality and consistency of delivery.
Karat is the world's largest interviewing company, transforming organizations globally. They provide a system for technical leaders to control hiring, elevate their teams, and stay ahead, offering live interviews, analytics, and a robust interview performance dataset.
Act as the primary owner of multiple concurrent customer implementations, balancing time to value with customers’ intended timelines
Lead customer kickoff meeting, initiating conversation on goals and desired business outcomes and setting mutually agreed upon expectations for the implementation project plan
Facilitate regular implementation working sessions with the customer, navigating customer objections when warranted
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. They have award-winning threat intelligence, emergency communication, and travel risk management solutions and serve thousands of leading businesses in more than 150 countries.
The Project Manager drives project execution and value creation for clients. This role plans and drives project implementation, identifying and managing project scope, goals, and deliverables. It requires identifying and managing dependencies, risks, and priorities.
RainFocus cares about its employees, customers, and the world in which we live.
Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.
Execute the vision and plan for the Professional Services and Technical Projects department.
Coordinate with Engineering and Product to influence the product roadmap.
Collaborate with the VP of Sales and Customer Success to support the entire customer journey.
Leap Tools builds solutions for the interior décor industry, serving customers in over 80 countries, including major companies like Home Depot and local retailers. Recognized by Deloitte as one of the fastest-growing tech companies, they foster a culture of ambitious challenge-seekers.
Lead new Partners through the end-to-end onboarding process.
Coach Partners in configuring and customizing the product to meet their specific needs.
Provide initial technical guidance and troubleshooting to Partners.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Supports & manages the implementation of market entry plans including vendor and health plan operational alignment.
Validates operational requirements, confirms operational readiness and monitors compliance with contract requirements.
Identifies and develops plans and SOPs for common workflows and resolves operational issues.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
Implement scalable processes or solutions that help us effectively plan and manage multiple UX projects to meet our objectives.
Ensure transparency, alignment and clear communication of design program status and overall resourcing across the portfolio to key product development stakeholders.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead end-to-end implementation projects across the Genea Security product line
Act as a liaison between customers, vendors, and internal teams to coordinate project requirements
Own project timelines, deliverables, and status trackers
Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. They foster an environment of teamwork, transparency and authenticity, where you can be yourself.
Project manage the thorough implementation and onboarding of new strategic enterprise customers.
Act as a strategic consultant and extension of customers’ teams through the setup process.
Drive product utilization and revenue by minimizing implementation delays.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The final decision and next steps (interviews, assessments) are managed by their internal team.
Serve as the central facilitator across the business.
Own the day-to-day project management for SaaS, DaaS, and Managed Services initiatives.
Facilitate cross-functional collaboration between Sales, Product, Delivery, Marketing and Customer Success to align project outcomes and customer goals.
Kodiak Solutions transforms the healthcare industry through cutting-edge, technology-driven solutions specializing in healthcare finance, unclaimed property, risk management, and revenue cycle management. They offer cloud-based systems, automated workflows, and advanced data management tools designed to address healthcare's unique challenges.
Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
Help drive the operational cadence of various businesses and functions.
Develop project scopes and objectives, involving all relevant stakeholders.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.