Job Description
What to expect:
- Lead the implementation and ongoing management of systems and tools.
- Partner with cross-functional stakeholders to identify opportunities for automation.
- Map, monitor, and analyze onboarding, deployment, and activation workflows.
What we're looking for:
- 6+ years of experience in operations, customer onboarding, implementation.
- Strong understanding of the customer journey, particularly the onboarding and activation stages.
- Proven ability to optimize operational processes, build scalable frameworks, and identify gaps or inefficiencies.
About 1Password
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.