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• Lead customer implementation from contract to adoption.
• Manage 30–40 concurrent projects with various stakeholders.
• Conduct training sessions and ensure platform understanding.

12twenty is a platform connecting employers with early career professionals. They connect students, schools, and employers, fueling their own growth with a passion for continuous improvement and a supportive team culture.

• Manage the end-to-end onboarding technical process for new partners and clients.
• Facilitate live onboarding meetings, walking clients through key workflows and feature capabilities.
• Collaborate with cross-functional teams to troubleshoot issues and ensure all requirements are met for activation and launch.

ZayZoon's financial empowerment platform helps businesses make a big impact on employee financial wellness through services like earned wage access.

Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.

• Serve as the main point of contact during a customer’s implementation process.
• Deliver top tier customer service and support across all product areas.
• Assist in training customers to ensure the successful beginning of a new customer journey.

Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.

• Develop a deep knowledge of our product and help customers through the implementation lifecycle.
• Gather and interpret customer requirements and configure the AuditBoard solution.
• Serve as a project manager for implementation projects and maintain project status.

AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. The company is known for its award-winning technology and is ranked among the fastest-growing tech companies in North America.

• Lead a team of Advisory implementation consultants.
• Ensure client satisfaction and maximize the value of our Advisory product.
• Manage enterprise customer implementations, technical integrations, and multi-stakeholder deployments.

Fieldguide automates and streamlines the work of assurance and audit practitioners within cybersecurity, privacy, and financial audit for global commerce.

• Lead high-impact implementations of Rentable’s revenue management platform.
• Manage each engagement from kickoff through go-live and transition to Customer Success.
• Serve as a trusted advisor for customers and a key internal partner to CS, Product, and Support.

Rentable specializes in industry-leading martech and data SaaS products for the rentals industry and operates as a 100% remote team across the U.S.

Part of a motivated and highly skilled team. Design client onboardings. Blend technical abilities and product knowledge with strong storytelling skills.

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.

• Managing a growing team of OBMs who help new SMB customers with onboarding.
• Becoming an expert user of the Deel platform and drive to resolution.
• Partnering with internal teams to deliver the best customer experience.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business.

• Execute end-to-end onboarding for new clients and properties.
• Perform detailed, manual implementation work, including data setup.
• Work within Asana to manage tasks, workflows, and deadlines.

OurAssistants connects property management and service-based businesses with highly skilled virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.

• Manage and execute the full implementation of solutions for new customers.
• Develop and align implementation plans tailored to client needs.
• Maintain clear communication and engagement with customers throughout the implementation process.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Coach Onboarding Architects through customer deployments, ensuring customer success. Lead the team to ensure customers launch strong, adopt quickly, and see Files.com as mission-critical. Elevate Onboarding Architects into consultative implementers who deliver seamless deployments.

Files.com is a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands; they've built a $35M+ business with 70 people.

Play a critical role in scoping and delivering implementation engagements while acting as the primary point of contact for customers throughout their onboarding journey. Understand B2B ecommerce, wholesale retailing, and merchandising principles, and articulate how NuORDER facilitates best practices. Plan, organize, and manage all phases of project lifecycles to ensure successful delivery, including scoping requirements, developing project plans, managing team tasks, and success criteria.

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

• Provide 1:1 virtual follow-ups with customers as they learn to use purchased products.
• Manage multiple projects and ensure on-time deliverables.
• Maintain strong communication skills and comfort in a customer-facing environment.

Bloomerang's powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more.

• Lead end-to-end implementation projects across the Genea Security product line
• Act as a liaison between customers, vendors, and internal teams to coordinate project requirements
• Own project timelines, deliverables, and status trackers

Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. They foster an environment of teamwork, transparency and authenticity, where you can be yourself.

We are looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. The Onboarding team supports new customers right when they need it most, by migrating important content and providing personalized trainings. In this role, you’ll collaborate closely with Sales, Account Management, Product, and our customers.

WeTravel's mission is to help new customers get up and running quickly and effectively, empowering client’s businesses to grow.

• Be the primary contact who helps managed service providers deliver strong security awareness outcomes for their client portfolio.
• Own the full partner journey—from initial onboarding and training through renewals and growth.
• Ensure every MSP partner has the knowledge, tools, and support needed to maximize value across all their customer deployments.

KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.

Drive successful implementation of enterprise SaaS solutions within customer environments. Act as the primary coordinator and point of contact for multiple concurrent implementation projects. Manage expectations, resolve challenges, and drive results.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

You’ll guide clients through implementation and onboarding, ensuring they feel confident and supported as they begin using our platform. You’ll serve as a trusted partner throughout their transition to active adoption. You will play a key role in client satisfaction, long-term retention, and overall product engagement.

Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day.

Be a vital part of Marqeta's mission to change the way money moves. Work with customers, payment networks, banks, vendors, and cross-functional teams to ensure program delivery with accuracy and the highest level of quality. Use project management tools and methodologies to deliver projects on time and to exceptional standards.

Marqeta is on a mission to change the way money moves and is one of the earliest enablers of embedded finance.