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US

  • Lead high-impact implementations of Rentable’s revenue management platform.
  • Manage each engagement from kickoff through go-live and transition to Customer Success.
  • Serve as a trusted advisor for customers and a key internal partner to CS, Product, and Support.

Salesforce Asana Technical Data Project Management

20 jobs similar to New Customer Onboarding Manager

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$110,000–$145,000/yr
US

Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.

Philippines Latin America

  • Execute end-to-end onboarding for new clients and properties.
  • Perform detailed, manual implementation work, including data setup.
  • Work within Asana to manage tasks, workflows, and deadlines.

OurAssistants connects property management and service-based businesses with highly skilled virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.

Europe

Leverage technical expertise within a hospitality company, supporting the global revenue management ambition to provide Revenue Management Systems, and Revenue Management Expertise to our 5500+ hotels worldwide. Onboard new hotels on revenue management tools and/or managing change impacting currently installed Revenue Management tool. Expertly manage the customer service queue, providing accurate guidance in response to tickets logged by RMS users and regional colleagues.

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation, committed to delivering the best tech and digital experiences.

US Canada

  • Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
  • Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
  • Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.

  • Managing a growing team of OBMs who help new SMB customers with onboarding.
  • Becoming an expert user of the Deel platform and drive to resolution.
  • Partnering with internal teams to deliver the best customer experience.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business.

US Unlimited PTO

We are looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. The Onboarding team supports new customers right when they need it most, by migrating important content and providing personalized trainings. In this role, you’ll collaborate closely with Sales, Account Management, Product, and our customers.

WeTravel's mission is to help new customers get up and running quickly and effectively, empowering client’s businesses to grow.

US

This position manages projects and supports partner relationships. It also leads business analysis initiatives in the Application Management Services group. The ideal candidate will have proven project and customer management success in a high-growth setting.

Totara delivers innovative products and support to its customers, setting the standard for success in its industry.

$123,300–$181,300/yr
US 20w maternity

Be a vital part of Marqeta's mission to change the way money moves. Work with customers, payment networks, banks, vendors, and cross-functional teams to ensure program delivery with accuracy and the highest level of quality. Use project management tools and methodologies to deliver projects on time and to exceptional standards.

Marqeta is on a mission to change the way money moves and is one of the earliest enablers of embedded finance.

$120,000–$150,000/yr

  • Responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process.
  • This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify’s machine-learning forecasting.
  • This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.

Magnify.io is an AI-powered post-sales customer-success orchestration platform helping software companies turn customer success into a true growth engine. They unify data across CRMs, product analytics, and support systems, then surface intelligent insights and automation.

$80,000–$80,000/yr
Americas Unlimited PTO 11w maternity

Act as the project manager for the successful onboarding of accounts, and provide ongoing support for assigned customers. Collaborate with technical support, sales, product, and engineering to answer customer questions. Plan and organize customer data to power effective campaigns and newsletters.

Customer.io powers automated communication that people actually want to receive.

  • Manage the end-to-end onboarding technical process for new partners and clients.
  • Facilitate live onboarding meetings, walking clients through key workflows and feature capabilities.
  • Collaborate with cross-functional teams to troubleshoot issues and ensure all requirements are met for activation and launch.

ZayZoon's financial empowerment platform helps businesses make a big impact on employee financial wellness through services like earned wage access.

$130,000–$200,000/yr
US 4w PTO

Coach Onboarding Architects through customer deployments, ensuring customer success. Lead the team to ensure customers launch strong, adopt quickly, and see Files.com as mission-critical. Elevate Onboarding Architects into consultative implementers who deliver seamless deployments.

Files.com is a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands; they've built a $35M+ business with 70 people.

$40,000–$55,000/yr
US Canada 4w PTO

  • Provide 1:1 virtual follow-ups with customers as they learn to use purchased products.
  • Manage multiple projects and ensure on-time deliverables.
  • Maintain strong communication skills and comfort in a customer-facing environment.

Bloomerang's powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more.

US Unlimited PTO

The Revenue Operations Senior Manager will manage cross-functional teams, own client relationships, and execute complex projects. They will also act as a strategic partner and operational leader, managing team workflows and overseeing client deliverables. The ideal candidate will have strong operational, technical, and client-facing experience.

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads.

$105,000–$124,000/yr
US

Own the implementation, configuration, and ongoing optimization of Gainsight. Design and manage customer engagement programs, including in-app journeys, email campaigns, and lifecycle workflows. Train and enable CS and Operations teams on using Gainsight effectively.

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve.

$138,600–$190,000/yr
US

  • Lead ClassDojo’s post-sales motion across onboarding, implementation, and long-term partnership management.
  • Oversee a team of district onboarding managers and district partnerships managers.
  • Set the strategic vision for the Success team and define key performance indicators.

ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally use it to share what’s happening throughout the day.

US Unlimited PTO

Lead seamless onboarding experiences that set customers up for success and establish VanishID as a trusted partner in protecting their digital footprint. Build lasting partnerships with customers through proactive engagement, regular check-ins, and responsive support. Identify opportunities to expand accounts and ensure customer feedback shapes our product and service offerings.

VanishID is a cybersecurity company that offers privacy services to protect against a wide range of cyber and physical threats.

$75,000–$90,000/yr
Unlimited PTO 17w maternity 17w paternity

  • Manage a portfolio of concurrent projects, overseeing all project deliverables.
  • Collaborate with Sales, Engineering, Support, and Customer Success Managers to guarantee a smooth customer experience.
  • Drive continuous improvement by enhancing project management and delivery operations processes.

Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads.

India Philippines

Elevate customer experience from onboarding through renewal. Guide customers through platform adoption, influence product direction through feedback. Develop processes that allow us to scale customer operations globally.

Terminal49 is a fast-growing technology startup delivering real-time visibility, automation, and intelligence for global container movements.

US

Act as the primary point of contact and strategic advisor for enterprise customers. Own the end-to-end renewals process, negotiating pricing and contracts. Drive adoption of products by ensuring successful onboarding and engagement.

Insightsoftware provides financial and operational performance management solutions.