Job Description
What You Will Do:
- Lead Customer Onboarding : Drive discovery with customers’ RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
- Align Revenue Operations : Translate RevOps use cases into implementation plans, aligning Magnify to each customer’s revenue reporting logic, forecasting strategy, and segmentation rules.
- Configure & Troubleshoot Systems : Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
Who You Are:
- RevOps-Fluent : Strong understanding of SaaS revenue operations—pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
- Technically Savvy : Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
- Customer-First Communicator : Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
About Magnify.io
Magnify.io is an AI-powered post-sales customer-success orchestration platform helping software companies turn customer success into a true growth engine. They unify data across CRMs, product analytics, and support systems, then surface intelligent insights and automation.