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• Lead high-impact implementations of Rentable’s revenue management platform.
• Manage each engagement from kickoff through go-live and transition to Customer Success.
• Serve as a trusted advisor for customers and a key internal partner to CS, Product, and Support.

Rentable specializes in industry-leading martech and data SaaS products for the rentals industry and operates as a 100% remote team across the U.S.

• Drive and scale customer success programs.
• Strengthen forecasting, renewals, and lifecycle management.
• Support strategic planning & territory alignment.

1Password is building the foundation for a safe, productive digital future. They innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. They have over 180,000 businesses.

• Own the operational rhythm of customer success and design systems to move accounts toward positive health indicators.
• Design and execute partner implementation and member onboarding at scale using HubSpot, Zapier, and Slack.
• Continuously optimize processes, identify bottlenecks, and run experiments to improve speed, accuracy, and scalability across CX operations.

Mento is a human and AI coaching company with the mission to help people perform their best at work. They are empowering employees at fast-growing companies and have experienced 5x user growth and 3x revenue growth in the past year.

Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.

Serve as the primary point of contact and program owner for inbound RFPs, customer onboarding coordination, and diligence assessments. Drive automation, tooling, and data/metrics for efficiency. Lead continuous improvement initiatives to optimize RFP and diligence processes, identify bottlenecks, and increase organizational efficiency.

GRAIL is a healthcare company, pioneering new technologies to advance early cancer detection.

• Managing a growing team of OBMs who help new SMB customers with onboarding.
• Becoming an expert user of the Deel platform and drive to resolution.
• Partnering with internal teams to deliver the best customer experience.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business.

• Lead the onboarding program, acting as the main point of contact for new hires and facilitating onboarding sessions.
• Maintain and improve recognition programs to boost employee engagement and motivation.
• Coordinate operations in tools and communication channels like employee swag store, and Slack.

Greenhouse's mission is to make every company great at hiring, and they believe their employees are the foundation of their success.

The Implementation Manager will oversee the full onboarding and integration lifecycle of fintech and banking partners. You will act as the primary liaison between partners and internal teams. This role involves contributing to scaling implementation frameworks, streamlining processes, and improving operational efficiency.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Lead end-to-end implementation and operational rollout of new and existing programs.
• Develop and execute a customer support strategy rooted in responsiveness, partnership, and operational clarity.
• Partner with stakeholders to implement scalable, API-integrated pipelines that connect operational, contractual, financial, and performance data to automated workflows.

Aledade exists to empower the most transformational part of our health care landscape - independent primary care.

Lead seamless onboarding experiences that set customers up for success and establish VanishID as a trusted partner in protecting their digital footprint. Build lasting partnerships with customers through proactive engagement, regular check-ins, and responsive support. Identify opportunities to expand accounts and ensure customer feedback shapes our product and service offerings.

VanishID is a cybersecurity company that offers privacy services to protect against a wide range of cyber and physical threats.

• Manage the end-to-end onboarding technical process for new partners and clients.
• Facilitate live onboarding meetings, walking clients through key workflows and feature capabilities.
• Collaborate with cross-functional teams to troubleshoot issues and ensure all requirements are met for activation and launch.

ZayZoon's financial empowerment platform helps businesses make a big impact on employee financial wellness through services like earned wage access.

• Design and operate systems to capture, prioritize, and track user and stakeholder requirements.
• Build and manage complex, cross-functional processes that support product development and launches.
• Continuously assess, experiment with, and improve operational models through automation.

Jobgether is a platform that uses AI to match candidates to jobs. They aim to ensure applications are reviewed quickly and fairly.

This position manages projects and supports partner relationships. It also leads business analysis initiatives in the Application Management Services group. The ideal candidate will have proven project and customer management success in a high-growth setting.

Totara delivers innovative products and support to its customers, setting the standard for success in its industry.

• Own and elevate the global onboarding experience across India, the US, EOR regions, and all HighLevel entities.
• Build, optimize, and scale onboarding operations that support rapid hiring, global expansion, and a world-class employee experience.
• Ensure adherence to all country-specific onboarding requirements and partner with Legal and Finance to validate bonus, ESOP, and contract terms.

HighLevel is an AI-powered, all-in-one white-label sales & marketing platform empowering agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.

• Lead a team of operations experts that support the Customer Launch teams.
• Drive the planning of and owning specific strategic initiatives, programs, and projects.
• Optimize the Customer Launch team’s tech stack.

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team that has been recognized as one of Canada’s Best Managed Companies with a USD $1.6B valuation.

Play a critical role in scoping and delivering implementation engagements while acting as the primary point of contact for customers throughout their onboarding journey. Understand B2B ecommerce, wholesale retailing, and merchandising principles, and articulate how NuORDER facilitates best practices. Plan, organize, and manage all phases of project lifecycles to ensure successful delivery, including scoping requirements, developing project plans, managing team tasks, and success criteria.

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

• Lead ClassDojo’s post-sales motion across onboarding, implementation, and long-term partnership management.
• Oversee a team of district onboarding managers and district partnerships managers.
• Set the strategic vision for the Success team and define key performance indicators.

ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally use it to share what’s happening throughout the day.

• Manage a portfolio of concurrent projects, overseeing all project deliverables.
• Collaborate with Sales, Engineering, Support, and Customer Success Managers to guarantee a smooth customer experience.
• Drive continuous improvement by enhancing project management and delivery operations processes.

Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads.

Own the implementation, configuration, and ongoing optimization of Gainsight. Design and manage customer engagement programs, including in-app journeys, email campaigns, and lifecycle workflows. Train and enable CS and Operations teams on using Gainsight effectively.

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve.

Be a vital part of Marqeta's mission to change the way money moves. Work with customers, payment networks, banks, vendors, and cross-functional teams to ensure program delivery with accuracy and the highest level of quality. Use project management tools and methodologies to deliver projects on time and to exceptional standards.

Marqeta is on a mission to change the way money moves and is one of the earliest enablers of embedded finance.