Play a critical role in scoping and delivering implementation engagements while acting as the primary point of contact for customers throughout their onboarding journey. Understand B2B ecommerce, wholesale retailing, and merchandising principles, and articulate how NuORDER facilitates best practices. Plan, organize, and manage all phases of project lifecycles to ensure successful delivery, including scoping requirements, developing project plans, managing team tasks, and success criteria.
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- Manage a portfolio of concurrent projects, overseeing all project deliverables.
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Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads.
Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.
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- Gather and interpret customer requirements and configure the AuditBoard solution.
- Serve as a project manager for implementation projects and maintain project status.
AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. The company is known for its award-winning technology and is ranked among the fastest-growing tech companies in North America.
- Serve as the main point of contact during a customer’s implementation process.
- Deliver top tier customer service and support across all product areas.
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Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.
- Execute end-to-end onboarding for new clients and properties.
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Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time. Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability. Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
Karbon is the global leader in practice management software for growth-minded accounting firms.
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Babble Cloud is a leading cloud solutions provider based in the UK, offering telephony, internet, cloud infrastructure, and cybersecurity solutions. They are committed to fostering diversity, inclusion, and valuing the impact of diverse thought within their teams.
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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
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- Lead the deployment and adoption of innovative solutions across government and commercial clients.
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- Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
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- Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.
- Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
- Help drive the operational cadence of various businesses and functions.
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ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.
- Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer’s expectation.
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Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago, IEM operates over 1.7 million square feet of manufacturing capacity and continues to deliver exceptional product quality.
- Lead a team of Advisory implementation consultants.
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Fieldguide automates and streamlines the work of assurance and audit practitioners within cybersecurity, privacy, and financial audit for global commerce.
- Lead end-to-end onboarding for clients, providing product walkthroughs and setup guidance.
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Belkins Group is a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries.
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ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
The Implementation Manager will oversee the full onboarding and integration lifecycle of fintech and banking partners. You will act as the primary liaison between partners and internal teams. This role involves contributing to scaling implementation frameworks, streamlining processes, and improving operational efficiency.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
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Celonis is the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. They believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Drive successful implementation of enterprise SaaS solutions within customer environments. Act as the primary coordinator and point of contact for multiple concurrent implementation projects. Manage expectations, resolve challenges, and drive results.
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