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Distill customer feedback into a cohesive product vision. Own end-to-end feature development by defining product requirements and managing development & testing. Maintain a perspective on the evolving generative AI landscape to feed product evolution.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Serve as the main point of contact during a customer’s implementation process.
• Deliver top tier customer service and support across all product areas.
• Assist in training customers to ensure the successful beginning of a new customer journey.

Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.

• Manage onboarding and implementation for customers, acting as the project manager.
• Partner with customers to create and execute effective data and messaging strategies.
• Serve as the customer’s first point of contact for support and troubleshooting.

Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.

• Lead a team of Engagement Managers to meet Professional Services bookings goals.
• Develop strategies for proactive Professional Services positioning.
• Coach Engagement Managers on pipeline generation and negotiation.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.

• Drive value realization, adoption, and optimize customer workflows during the post-sales journey.
• Lead technical onboarding sessions and educate customer teams on product capabilities.
• Partner with customers to architect workflows and integrations tailored to their unique processes and goals.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

• Oversee the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
• Lead the delivery team throughout the engagement and manage the engagement governance.
• Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500®.

• Own the product strategy and roadmap for product area, with emphasis on data ingestion, model lifecycle management, grounding, prompt orchestration, output validation, and administrative experiences.
• Analyze competitive AI platform trends and identify whitespace opportunities to differentiate ServiceNow.
• Champion customer-centric thinking across the organization and be the voice of ServiceNow administrators, developers and implementers.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

The Technical CoE AI Program Manager (TPM) drives execution of complex, cross-functional programs that enable autonomous, AI Agent-first implementations at enterprise scale. This role ensures delivery excellence by orchestrating CoE execution, planning, governance, and risk management across engineering, platform, and product BUs, as well as customer delivery teams & external partners (GSI, LLM). The TPM establishes operating rhythms, manages dependencies, and provides decision clarity to accelerate the adoption of autonomous solutions while maintaining operating governance, compliance and executive alignment.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Advising on agent design, personas, conversation flows, and tool integrations.
• Guiding customers through best practices for deploying and scaling agents.
• Analyzing agent performance data and conversational logs to identify optimization opportunities.

ElevenLabs is a research and product company defining the frontier of audio AI, with millions using their tools. In January 2025, they raised a $180 million Series C round, valuing the company at $3.3 billion, which doubled to $6.6 billion by September 2025.

Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.

• Be responsible for attaining new logos by generating pipeline, working on tenders and negotiating complex deals.
• Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their business.
• Develop and execute a comprehensive sales strategy to attain new logos in a defined account list within Germany.

Parloa is a fast-growing startup in the world of Generative AI and customer service. They employ over 400+ people in Berlin, Munich, and New York with a dynamic and innovative team that’s revolutionizing an entire industry.

Lead end-to-end delivery of complex enterprise and AI-enabled projects. Drive partner-facing meetings with clear agendas and follow-through. Maintain alignment across stakeholders by tracking delivery progress.

Tandems empowers financial advisors to deliver smarter, more human guidance by combining data, empathy, and artificial intelligence.

• Design and deliver AI-enabled IRM, TPRM, and BCM processes on the ServiceNow platform.
• Work with business stakeholders to identify high-value AI use cases and design intelligent workflows.
• Guide adoption of Now Assist, AI Control Tower, and multi-agent architectures.

REDE Consulting is a global consulting firm specializing in ServiceNow IRM/GRC, Agentic AI, intelligent automation, FinOps, and Data & AI.

• Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
• Help drive the operational cadence of various businesses and functions.
• Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.

• Manage a portfolio of concurrent projects, overseeing all project deliverables.
• Collaborate with Sales, Engineering, Support, and Customer Success Managers to guarantee a smooth customer experience.
• Drive continuous improvement by enhancing project management and delivery operations processes.

Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads.

Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time. Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability. Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.

Karbon is the global leader in practice management software for growth-minded accounting firms.

Craft and position solutions that help enterprise clients unlock value through applied AI. Lead discovery and pre-sales engagements, crafting proposals, RFP responses, and pitches. Translate client objectives into actionable solution roadmaps, working closely with experts.

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace.

• Drive revenue growth by identifying, cultivating, and closing complex deals with Fortune 500 and Global 2000 enterprises.
• Understand each prospect’s unique challenges and map them to Rasa’s platform.
• Manage complex deal cycles and understand how Rasa can be used across multiple industries.

Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants.

• Drive business across EMEA and APAC.
• Onboard new and exciting clients.
• Shape our approach to acquiring new customers.

nPlan is a Series B startup backed by leading investors, including GV (formerly Google Ventures) and Chevron Technology Ventures. Their technology helps the world’s biggest construction projects make faster, more confident, data-driven decisions.

• Define the roadmap and drive execution of AI-driven experiences within Iterable's platform.
• Innovate using generative AI and machine learning to solve marketers’ real-world problems.
• Work cross-functionally with various teams to develop and ship new data products.

Iterable is the leading AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale.