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Europe Middle East Africa

  • Guiding clients through the implementation of ServiceNow’s Customer Service Management (CSM) and Sales Order Management (SOM) solutions.
  • Delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.
  • Defining and architecting technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.

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20 jobs similar to Principal Technical Consultant - CRM & Industry Workflows

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EMEA

Responsible for the successful delivery of ServiceNow's solutions and services in a client consulting environment. Key member of the overall implementation project team and expected to deliver thought leadership with deep subject matter expertise related to ServiceNow product capabilities and complimentary technologies. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$59,547–$64,824/yr
Europe

  • Design technical solutions that meet business needs.
  • Configure and develop scripts on the ServiceNow platform in accordance with backlog user stories.
  • Process ServiceNow incidents transmitted by functional administrators (level 2 assistance).

Talan is an international consulting group specializing in technological transformation and innovation, established in 2002.

$126,375–$208,425/yr
North America Canada

  • Contribute and maintain a showcase of ITAM solutions created on the ServiceNow platform.
  • Create and own programs that enable Solution Consultants to demonstrate the value of IT Asset Management on the ServiceNow platform.
  • Assist the sales personnel in the qualification of customer needs and performing pre demo needs analysis.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

North America Canada

  • Consult with customers and guide them in transitioning business requirements to configuration requirements of ServiceNow SPM products.
  • Drive ITSM process definition, re-engineering, improvement, and gap analysis during workshops with key sponsors and stakeholders.
  • Lead customer design workshops focused on ServiceNow ITSM functionality and enterprise architecture solutions.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

EMEA

  • Provides business and/or technical leadership with Consultants, Customers, and Partners.
  • Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
  • Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed

ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

North America Canada

  • Serve as a thought leader on SPM ServiceNow
  • Demonstrate of solutions, both standard and tailored to prospects and existing customers
  • Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers

ServiceNow's technology makes the world work for everyone. They serve approximately 80% of the Fortune 500 and are known as one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

North America Canada

This Solution Architect consults with customers on implementing ServiceNow's OT solutions based on leading practices, accelerating and driving customer business outcomes. The role requires focus on solving customer challenges, providing support during sales cycles and direct engagements. They will bring architectural guidance, business acumen, and deep product expertise to our customers and partners.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

Design and implement end-to-end ServiceNow solutions across multiple platforms and modules. Collaborate with stakeholders to define the architectural vision and roadmap for ServiceNow implementations. Provide technical leadership and guidance to development teams.

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services.

North America Canada

Support product sales as a technical and domain expert of a client-facing sales team. Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$88,517–$126,453/yr
UK 7w PTO

Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products. Define, document, and deliver product configurations, ensuring clarity and alignments on scope. Collaborate with Project Managers to deliver timely implementations, offering product expertise.

Sona is the next generation of AI-native, frontline workforce management that has built an end-to-end platform covering Scheduling, HR, Payroll, and Communications.

North America Canada

  • Assist sales personnel by qualifying customer needs and performing pre-demo analysis.
  • Provide mentoring and training to peers and other colleagues.
  • Stay current on product developments/releases for demos and POCs.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$131,925–$217,725/yr
North America Canada

  • Identify, qualify, and move opportunities through the various stages of the sales cycle and deliver impactful solutions to customers.
  • Demonstrate the technical and business value of ServiceNow solutions to clients.
  • Leverage knowledge of the Insurance Industry and demonstrate how the ServiceNow platform aligns to help customers solve their most complex business problems.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$145,600–$166,400/hr
US

  • Lead the design and implementation of comprehensive ServiceNow solutions.
  • Guide the architectural vision and governance of the ServiceNow environment.
  • Optimize platform performance and mentor development teams.

Jobgether helps match job seekers with employers using an AI-powered system. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

US Unlimited PTO

Part of a motivated and highly skilled team. Design client onboardings. Blend technical abilities and product knowledge with strong storytelling skills.

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.

North America Canada

Support the development and maintenance of value-based models and content for ServiceNow solutions. Contribute to the creation of unified value content spanning the entire customer lifecycle. Support ServiceNow’s Value Go-To-Market strategy, including internal advisory and service offering enhancements.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Europe

Implement Veeva Solutions by participating in one or multiple product implementation or migration projects. Configure and Customize Veeva CRM and Vault platforms to meet clients' specific needs. Lead client engagements, including workshops, user acceptance testing (UAT), and training sessions.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Europe Middle East Africa

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

North America Canada

  • Convince customers to take advantage of the ServiceNow IT Operations Management suite to solve business and technical problems.
  • Inspire with an innovative mindset providing guidance on the future of our ITOM solutions.
  • Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to improve their work.

North America Canada

  • Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
  • Collaborate with business units, product owners, and developers to translate business needs into technical solutions.
  • Serve as the SME for the ServiceNow platform across integrations, configurations, and custom development.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

  • Serve as primary technical and strategic partner for existing customers, driving adoption and expansion.
  • Prepare and deliver product demonstrations tailored to customer goals, translating challenges into technical solutions.
  • Act as technical liaison, managing projects and troubleshooting issues to ensure successful outcomes.

Redwood Software is a leader in full stack automation fabric solutions for mission-critical business processes. Their SaaS-based composable automation platform empowers you to orchestrate, manage and monitor your workflows across any application, service or server. Redwood’s global team provides solutions and world-class support designed to give you freedom and time to imagine and define your future.