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This position manages projects and supports partner relationships. It also leads business analysis initiatives in the Application Management Services group. The ideal candidate will have proven project and customer management success in a high-growth setting.

Totara delivers innovative products and support to its customers, setting the standard for success in its industry.

Own the logistics, scheduling, and communications for go-to-market (GTM) onboarding. Ensure new hires feel welcomed, prepared, and supported. Work cross-functionally with HR, IT, Sales Enablement, Recruiting, and GTM leadership to deliver a seamless onboarding experience.

Cresta's platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices.

• Support ongoing PX initiatives with scheduling, logistics, tracking, and documentation.
• Draft and publish internal messages, event invites, reminders, and updates.
• Coordinate logistics for meetups, offsites, gifting, and celebrations.

Turing, based in San Francisco, is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Recognized by Forbes and Fast Company, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT.

• Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
• Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
• Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.

We are looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. The Onboarding team supports new customers right when they need it most, by migrating important content and providing personalized trainings. In this role, you’ll collaborate closely with Sales, Account Management, Product, and our customers.

WeTravel's mission is to help new customers get up and running quickly and effectively, empowering client’s businesses to grow.

Own the Twilio Champions brand ambassador program from end-to-end. Design and implement scalable systems for community operations, engagement tracking, and reporting. Manage cross-functional projects, such as community platform enhances, recognition programs, or meetup initiatives.

At Twilio, we’re shaping the future of communications, all from the comfort of our homes, delivering innovative solutions to hundreds of thousands of businesses.

Design and scale programs that help employees feel anchored, connected, and part of something meaningful. Own two highly visible pillars of our culture: Employee Resource Groups (ERGs) and community giving efforts through Goats Give Back (GGB). Work closely with ERG leads, executive team, Talent Acquisition, Internal Communications, and leaders across the business.

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs.

• Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes.
• Oversee multiple programs simultaneously, managing project timelines and ensuring seamless execution.
• Support the Senior Operations Team in developing and implementing strategic initiatives to enhance program impact, experience, and scalability.

Correlation One develops workforce skills for the AI economy, partnering with enterprises and governments to close critical data, digital, and technology skills gaps.

Own customer relationships end-to-end, including onboarding, adoption, ongoing engagement, and insights delivery. Manage projects using the Highlight app, coordinating with internal support functions and ensuring quality standards and timelines. Lead customer demos, onboarding, and training sessions to deepen product knowledge and adoption.

Highlight is the definitive product intelligence platform enabling brands to create products people love.

• Own and elevate the global onboarding experience across India, the US, EOR regions, and all HighLevel entities.
• Build, optimize, and scale onboarding operations that support rapid hiring, global expansion, and a world-class employee experience.
• Ensure adherence to all country-specific onboarding requirements and partner with Legal and Finance to validate bonus, ESOP, and contract terms.

HighLevel is an AI-powered, all-in-one white-label sales & marketing platform empowering agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment, building a global community rooted in creativity, collaboration, and impact.

Be a vital part of Marqeta's mission to change the way money moves. Work with customers, payment networks, banks, vendors, and cross-functional teams to ensure program delivery with accuracy and the highest level of quality. Use project management tools and methodologies to deliver projects on time and to exceptional standards.

Marqeta is on a mission to change the way money moves and is one of the earliest enablers of embedded finance.

• Managing a growing team of OBMs who help new SMB customers with onboarding.
• Becoming an expert user of the Deel platform and drive to resolution.
• Partnering with internal teams to deliver the best customer experience.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business.

• Coordinating activities between different projects and/or workstreams.
• Implementing, monitoring, and upgrading the program quality control plan.
• Planning projects, meeting objectives, developing contingencies, and managing resources within the budget.

At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR.

Serve as the primary point of contact and program owner for inbound RFPs, customer onboarding coordination, and diligence assessments. Drive automation, tooling, and data/metrics for efficiency. Lead continuous improvement initiatives to optimize RFP and diligence processes, identify bottlenecks, and increase organizational efficiency.

GRAIL is a healthcare company, pioneering new technologies to advance early cancer detection.

• Provide 1:1 virtual follow-ups with customers as they learn to use purchased products.
• Manage multiple projects and ensure on-time deliverables.
• Maintain strong communication skills and comfort in a customer-facing environment.

Bloomerang's powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more.

• Help manage top tier, Fortune 100 client relationships, and account expansion strategies.
• Execute on engagement and delivery strategies for online and in-person training and assessment programs.
• Build and present client-facing delivery reports, including qualitative and quantitative data on student learning, sentiment, and engagement.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills.

• Oversee the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
• Lead the delivery team throughout the engagement and manage the engagement governance.
• Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500®.

• Develop and execute internal communication initiatives to keep team members informed and engaged.
• Own and maintain the internal editorial calendar, ensuring timely delivery and a consistent cadence.
• Create written and visual content that highlights company goals, values, and achievements.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.

Lead the vision and strategy for Talent Development employee experiences on the ServiceNow platform. Shape how enterprises engage and empower their employees, delivering solutions that are intuitive, scalable, and impactful. Partner across design, research, engineering, and business units to create products that drive measurable outcomes and adoption globally.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Collaborate in the design and implementation of HR programs that foster employee growth and engagement.
• Serve as the first point of contact for employee benefits and HRIS support.
• Partner with the Talent Acquisition and Onboarding Manager to facilitate the full onboarding process.

Big Brothers Big Sisters of America helps children realize their potential and build stronger communities. They aim to create positive workplace culture and ensure smooth Human Resources operations.