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$85,000–$90,000/yr
US Canada UK Australia Singapore

  • Help manage top tier, Fortune 100 client relationships, and account expansion strategies.
  • Execute on engagement and delivery strategies for online and in-person training and assessment programs.
  • Build and present client-facing delivery reports, including qualitative and quantitative data on student learning, sentiment, and engagement.

Sales Excel Jira Google Suite Client Management

20 jobs similar to Client Success Manager

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$80,000–$90,000/yr
US Unlimited PTO

  • Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes.
  • Oversee multiple programs simultaneously, managing project timelines and ensuring seamless execution.
  • Support the Senior Operations Team in developing and implementing strategic initiatives to enhance program impact, experience, and scalability.

Correlation One develops workforce skills for the AI economy, partnering with enterprises and governments to close critical data, digital, and technology skills gaps.

$95,000–$103,000/yr
US 5w PTO

Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.

$70,000–$75,000/yr
US 3w PTO

  • Work directly with clients to ensure success.
  • Manage client-related activities of critical importance to the long-term relationship with the client.
  • Maximize client’s product and service satisfaction to retain the client base.

Informa connects customers to information and people that help them know more, do more and be more, running around 800 events each year.

US

  • Dedicate 2-3 days each week to on-site client visits to foster relationships.
  • Drive the success of HopSkipDrive’s Enterprise business by achieving ambitious revenue growth targets.
  • Retain and expand a portfolio of existing clients by delivering exceptional service.

HopSkipDrive solves complex transportation challenges where there is a heightened need for safety, equity, and care. They connect those needing extra support to highly-vetted caregivers on wheels, and their software solves transportation challenges for schools. HopSkipDrive is a Series D company with over $100M in funding.

US

  • Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
  • Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
  • Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.

CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.

$134,000–$166,571/yr
US

  • Lead the Customer Success team, providing mentorship and professional development.
  • Design and deliver onboarding programs and training sessions for smooth product adoption.
  • Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$134,000–$166,571/yr
US

  • Lead a high-performing team dedicated to client satisfaction, retention, and growth.
  • Oversee onboarding, engagement, and training programs while ensuring clients maximize the value of products and services.
  • Act as a trusted advisor to key accounts, build long-term relationships, and collaborate closely with Sales, Product, and Marketing teams to deliver a seamless customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$53,969–$84,808/yr
Canada

  • Manage the end-to-end client lifecycle for a portfolio of partnership customers.
  • Define, coordinate, and oversee project timelines, ensuring milestones are met with precision.
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SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians.

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  • Navigate complex accounts and prospect new clients.
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  • Deliver in-person and virtual presentations to LOB & IT audiences, communicating ROI and building business value.

Appian is a software company that automates business processes with its AI-Powered Process Platform to design, automate, and optimize complex processes.

US

  • Serve as the primary point of contact for clients and develop strong relationships with key stakeholders.
  • Understand clients' business objectives and help them achieve their goals by providing expert guidance and advice.
  • Proactively identify and address client concerns and issues, and develop solutions to improve their experience.

Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance.

India

  • Build and maintain strong relationships with key clients, serving as their trusted advisor.
  • Develop and implement strategic account plans to drive customer success and maximize value.
  • Champion the voice of the customer within the organization, advocating for product enhancements.

Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.

$72,000–$90,000/yr
US

  • Support Maven’s rapidly growing direct segment with a high level of responsibility and visibility across the team
  • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments
  • Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.

US

  • Serve as the primary point of contact for customer-facing activities.
  • Act as a trusted advisor to Army customers, delivering best practices, guidance, and strategic recommendations.
  • Deliver data-driven quarterly business reviews demonstrating how the platform optimizes human performance.

Ethos aims to improve human readiness by changing how training is developed and consumed. As a Series A startup with over $40M raised, they partner with over 150 enterprise customers across the U.S. military, life sciences, and other sectors.

US Unlimited PTO

  • Lead the deployment and adoption of innovative solutions across government and commercial clients.
  • Act as the primary operational contact for clients throughout project lifecycles.
  • Travel to client sites to kickoff projects, oversee implementation, and ensure adherence to internal policies.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

$119,200–$173,900/yr
US Unlimited PTO

  • Develop and execute territory plans to meet sales goals and quotas.
  • Manage the full sales cycle, from prospecting to closing.
  • Build strong relationships with clients by understanding their needs and delivering solutions.

Daxko powers wellness to improve lives by helping health & wellness facilities operate efficiently and engage their members.

$75,000–$100,000/yr

  • Work with sales on client needs, manage account setup, and liaise cross-functionally.
  • Orchestrate client relationships, solve challenges, manage contract renewals, identify opportunities.
  • Provide high-touch client service, grow accounts with upsells, and train new team members.

Sharebite is a food ordering platform for companies to feed their employees, donating a meal for every order placed. They aim to promote employee wellbeing, team performance, and company culture, and have donated over 15 million meals to date.

$40,000–$55,000/yr
US Canada 4w PTO

  • Provide 1:1 virtual follow-ups with customers as they learn to use purchased products.
  • Manage multiple projects and ensure on-time deliverables.
  • Maintain strong communication skills and comfort in a customer-facing environment.

Bloomerang's powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more.

$60,000–$150,000/yr
Unlimited PTO

Responsible for the preservation and expansion of our customer base within the ServiceNow ecosystem. Manage the entire sales cycle from finding a client to securing a deal. Unearth new sales opportunities through networking and turn them into long-term partnerships.

RapDev specializes in modern ITOM & DevOps ServiceNow delivery and implementations as well as integrations and services for Datadog.

$171,180–$212,200/yr
North America Canada

  • Produce new business with ServiceNow's largest existing accounts (Amazon).
  • Oversee executive relationship management for assigned accounts.
  • Lead virtual teams in supporting esteemed clients.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$50,000–$55,000/yr
US

  • Meet with clients 1:1 to provide support, training, product knowledge, and account reviews.
  • Manage retention efforts for clients who have placed cancellation or are showing indicators of being at-risk.
  • Act as an advocate for the client's needs and speak confidently and professionally with clients.

Ylopo, LLC is a marketing and technology company providing internet marketing services and lead generation and engagement software to real estate agents. They offer personal development, mentorship, and recognition within a supportive and caring environment dedicated to continuous learning and growth.