5 open remote positions
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.
This role will lead growth for emerging business lines and expansion markets, owning acquisition, funnel design, landing page testing, CRM strategy, creative direction, and channel experimentation for new ventures. It requires performance marketing depth with startup scrappiness and the ability to build new playbooks, collaborating across brand, marketing, product, data, and engineering teams.
Provide virtual care and support to members via video consults and asynchronous messaging around the Surrogacy process and expectations. Counsel on establishing relationship with Gestational carrier and give Overview of anticipated expenses. Grief counseling for members who can’t conceive on their own, Egg and sperm donation & LGBTQIA+ couples. Collaborate with Maven’s Care Advocate team to ensure member needs are met.
Maven is seeking a support manager to structure and scale its fast-growing operations. This position entails owning and strengthening support operations, collaborating with top instructors, developing systems to support Maven's marketplace as it expands, employing automation, and enhancing standard operating procedures. The role also includes overseeing a nearshore Support Manager and spearheading strategic initiatives across the customer journey.
Shape how our fertility and family-building solutions resonate with our customers and the market. You will own the end-to-end strategy for messaging, positioning, and go-to-market execution for Maven’s Fertility & Family Building and payments product lines, including Maven’s leading carve-out fertility solution. This is a high-impact, cross-functional role that sits at the intersection of Marketing, Product Management, Sales, and Customer Success.
As an Associate Product Manager for Fertility Member Experience, you will deeply understand member needs and design innovative solutions that create ongoing value and drive meaningful repeat engagement. You will lead the definition, design and implementation of key new features - focused on helping members improve their fertility through improved knowledge, diagnostics, and direct care.