Job Description

Manage the customer's Getting Started Journey:

Own the 1:1 virtual follow-up sessions to ensure learning content understanding.
Assist customers with value recognition in their purchased platform(s).
Act as a point of contact throughout the Customer Getting Started Journey.

Responsibilities include:

Manage customer hand-offs between internal Bloomerang teams.
Serve as the primary contact between internal and external stakeholders helping ensure deliverables are met.
Prioritize tasks to meet deadlines and goals.

About Bloomerang

Bloomerang's powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more.