Account Management:
- Manage the entire sales cycle from finding a client to securing a deal.
- Unearth new sales opportunities through networking and turn them into long-term partnerships.
- Remain in regular contact with your clients to understand and meet their needs.
Customer Relations:
- Directly responsible for the preservation and expansion of our customer base within the ServiceNow ecosystem.
- Provide professional after-sales support to maximize customer loyalty.
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.
Sales and Business Development:
- Create detailed business plans designed to attain predetermined goals and quotas.
- Present products to prospective clients.
- Negotiate agreements and keep records of sales and data.