Responsibilities include serving the customers, driving growth through value delivery and anticipating and mitigating risks. You will define robust strategic account plans while closely tracking with tactical execution. The Strategic Accounts, Customer Success Manager assists in creating the communication and launch strategy for large enterprise accounts, to ensure appropriate growth metrics are exceeded and customer satisfaction is at its highest.
The Cisco Customer Success Manager (Cisco CSM) supports strategic customer relationships with a strong focus on the consumption of Cisco solutions during the lifecycle. The Customer Success Manager is responsible for providing a core set of knowledge to help deliver immediate value to the customer via direct communication around the Cisco portfolio on a recurring basis. The CSM will serve as a trusted advisor of Cisco products and work directly with Ahead’s supporting account teams to facilitate engagement and integration of Cisco solutions, identify business outcomes, mitigate adoption barriers, and interpret customer usage data around subscriptions and enterprise agreements, while cultivating new opportunities and account growth.
Responsible for all client activity and overall success of NielsenIQ at the client, this includes successfully delivering revenue goals for NIQ, driving client value strategy, and overall client satisfaction. Works successfully across a matrixed organization structure in a collaborative setting, fully leveraging the NIQ service model as a key input into the overall client strategy. This role has about 10% travel per year.
Seeking an experienced Account Manager to support international automotive projects and sales processes. You will collaborate with Key Account Executives, manage RFQs, support offer creation, oversee project tracking, and handle customer communication. You will also play a key role in back-office operations and ensure data integrity across internal systems.
As one of the first members of the German team, you will strategically open up the market for our innovative product in the target segment of urban logistics / last mile delivery in the Northern region. Your task will be to collaborate with sales and the customer to develop a unique, tailored solution that optimizes the driver's physical workspace (the vehicle) and seamlessly integrates the vehicle into our innovative software and service solution. This solution enables centralized, optimal control of drivers, fleet, and goods.
We are looking for a passionate individual in GTA or Ottawa/Montreal areas with strong communication and sales skills to manage and grow our customer accounts at Drexel! Reporting to the Senior Vice President of Business Development, the National Account Manager will work closely with the Retail Sales Team. As a successful candidate, you will be responsible for national retail accounts, both in Canada and the USA, and will focus on both inline and online sales to each account.